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Using the “CI or CI+ Card”
To watch paid channels, the “CI or CI+ CARD” must be inserted.
Samsung TV follow up CI+ 1.4 standard. When Samsung TV display the pop-up message, it may happen due to CI
+ 1.4 Version inconsistency. If you have a problem, please contact Samsung Call Centre.
Your Samsung TV conforms to the CI+ 1.4 standards.
Where a CI+ Common Interface module is incompatible with Samsung TV then please remove the module and contact
the CI+ operator for assistance.
If you don’t insert the “CI or CI+ CARD”, some channels will display the pop-up message.
The pairing information will be displayed in about 2-3 minutes. If an error message is displayed, please contact
your service provider.
When the configuration of channel information has finished, the message “Updating Completed” is displayed,
indicating the channel list is updated.
You must obtain a “CI or CI+ CARD” from a local cable service provider.
When removing the “CI or CI+ CARD”, carefully pull it out with your hands since dropping the “CI or CI+ CARD” may cause
damage to it.
Insert the “CI or CI+ CARD” in the direction marked on the card.
The location of the COMMON INTERFACE slot may be different depending on the model.
“CI or CI+ CARD” is not supported in some countries and regions. Check with an authorised dealer to nd out if “CI or CI+
CARD” is supported in your locality.
If you have any problems, please contact a service provider.
Insert the “CI or CI+ CARD” that supports the current aerial settings. If not, the screen may not look normal.
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  • I share my PC screen with the TV. Once turned off the PC is not visible anymore and I have to first remove the TV from the computer list of devices and then reinstall. How can I save the settings? Submitted on 13-12-2022 at 11:09

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