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Ondersteuning vragen
Ondersteuning via Extern beheer
(MENU/123) MENU Ondersteuning Extern beheer
Probeer nu
Als u ondersteuning nodig hebt voor uw tv, kunt u deze functie gebruiken om Samsung Electronics op afstand een
diagnose voor uw tv te laten stellen. U moet de serviceovereenkomst doorlezen en hiermee akkoord gaan voordat
u gebruik kunt maken van deze functie. Een technicus van Samsung Electronics stelt vervolgens op afstand een
diagnose van uw tv, repareert deze en werkt het toestel bij.
"
Voor deze optie is een internetverbinding vereist.
Wat kunt u met Remote Support Service?
De Samsung Remote Support Service biedt u individuele ondersteuning door een Samsung-technicus die op
afstand het volgende kan doen:
Een diagnose stellen voor uw televisie
De televisie-instellingen aanpassen voor u
De fabrieksinstellingen herstellen voor uw televisie
Aanbevolen firmware-updates installeren
Problemen oplossen
U kunt ondersteuning krijgen als u met een probleem te maken hebt of zelf proberen bekende problemen op te lossen.
Informatie voor service zoeken.
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