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Wie funktioniert das?
Einen Samsung-Techniker aus der Ferne helfen zu lassen, ist wirklich einfach.
Rufen Sie das Samsung-
Callcenter an, und bitten Sie
um Fernunterstützung.
Öffnen Sie das Menü auf
Ihrem Fernseher und
wechseln Sie zum Support-
Bereich .
Wählen Sie Fernverwaltung,
und lesen Sie dann den
Servicevertrag. Stimmen Sie
ihm anschließend zu. Wenn
das PIN-Fenster angezeigt
wird, nennen Sie dem
Kundendienstmitarbeiter
Ihre PIN.
Der/Die Mitarbeiter/in des
Call-Centers greift auf Ihr
Fernsehgerät zu.
Finden von Kontaktinformationen für den Kundendienst
(MENU/123) MENU Unterstützung Samsung kontaktieren
Sie können die Adresse der Samsung-Website, die Telefonnummer des Call Centers, die Modellnummer Ihres
Fernsehers, die Version Ihrer Software, die Smart Hub-Info und andere Informationen, die Sie benötigen, um
Unterstützung durch unseren Service zu erhalten, von den Mitarbeitern des Samsung-Callcenters abfragen oder
auf der Samsung-Website finden.
"
Um die Open Source-Lizenz anzuzeigen, drücken Sie auf die Taste .
142


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