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E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com
Model Serial No.
To directly go to the page that provides instructions on
how to use the manual for visually impaired users, select
the Menu Learning Screen link below.
“Menu Learning Screen
” Link
Contents
Guide
Connections
5
Connection Guide
6 Connecting an Antenna (Aerial)
7
Connecting to the Internet
10 Connection Cables for External Devices
12 Switching between external devices connected to the TV
14 Connection Notes
Peripherals
16 Controlling External Devices with a Samsung Remote
Control - Using the Universal Remote
17 Using Anynet+ (HDMI-CEC)
18 Controlling the TV with a Keyboard, Mouse or Gamepad
20 Entering Text using the On-Screen Virtual Keyboard
Smart Features
22
Using Smart Hub
30
Using a Samsung account
32 Using Remote Access
35 Using the Apps Service
39 Using the Gallery App
40 Using the SmartThings App
41
Using the e-Manual
44
Using the Internet
45
Playing pictures/video/music
TV Viewing
50
Using the Guide
52
Setting Up a Schedule Viewing
53
Using the Channel List
54 Editing channels
55 Using a Personal Favourites List
56 TV-Viewing Support Functions
Picture and Sound
63 Adjusting the Picture Quality
65
Setting the Viewing Environment for External Devices
67 Picture Support Functions
69 Conguring a Sound Mode and Expert Settings
71
Using the Sound Support Functions
System and Support
73
Using the Time Functions and the Timers
76 Using the Auto Protection Time and Energy Saving
Functions
77 Updating the TV's Software
78
Audio and Video Functions for the Visually or Hearing
Impaired
83
Using Other Functions
85
HbbTV
86 Using a TV Viewing Card (“CI or CI+ Card”)
89 Teletext Feature
Precautions and Notes
92
Supported broadcasting audio options
93
Read Before Using Apps
94
Read Before Using the Internet Function
96
Read Before Playing Photo, Video or Music Files
103 Read After Installing the TV
104 Supported Resolutions for UHD Input Signals
105 Read Before Connecting a Computer (Supported
Resolutions)
108 Supported Resolutions for Video Signals
110 Read Before Using Bluetooth Devices
111 Licences
Troubleshooting
Picture Issues
112
Testing the picture
Sound and Noise Issues
116 Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Apps
Media Files
Other issues
Diagnosing TV operational issues
Getting Support
130 Getting support through Remote Management
130 Finding the contact information for service
130 Requesting service
FAQ
The TV Screen does not Display Properly
131
When the TV screen does not display properly
The TV does not Turn On
138 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
144 When the TV does not connect with an external device
properly
Internet Access is not Available
149
When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
154
When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
161 When the remote control does not work
Updating the Software
166
Updating the latest TV's software
Accessibility Guidance
Menu Learning Screen
173
Using the accessibility menu
177 Using the TV with Voice Guide on
178
Using the guide
180 Using Schedule Viewing
181 Using the Channel List
183 Using Smart Hub
186 Launching the e-Manual
Guide
Learn how to use various features.
Connections
You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the Internet by
using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Source Connection Guide Try Now
It shows you how to connect various external devices such as video devices, game consoles and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
Audio Device: HDMI (ARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.
Video Device: HDMI
Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay
PC: HDMI, Screen Sharing (Wireless), Apple AirPlay
Input Device: Keyboard, Mouse, USB Gamepad, Bluetooth Device
Game Console: HDMI
External Storage: USB Flash Drive, Hard Disk Drive (HDD)
Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2
minutes).
The connection method and available external devices may differ depending on the model.
Connection Guide
Audio Device
Video Device
Smartphone
PC
Input Device
Game Console
External Storage
HDMI (ARC)
Optical
Bluetooth
Wi-Fi
Wi-Fi Speaker Surround Setup
HDMI Troubleshooting
Connect audio devices, such as speakers, sound bars,
headphones, or home theatres, to your TV.
The image on your TV may differ from the image above depending on the model and geographical area.
- 5 -
Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV.
An antenna connection is not necessary if you connect a cable box or satellite box.
It is best to connect the both connectors using a Multi-Switch or DiSEqC Switch, etc and to set Aerial Connection
Type to Dual.
A connection method may differ depending on the model or geographical area.
The DVB-T2 system may not be supported depending on the geographical area.
- 6 -
Connecting to the Internet
You can get access to the Internet through your TV.
Settings General Network Open Network Settings Try Now
Congure network settings to connect to an available network.
Establishing a wired Internet connection
Settings General Network Open Network Settings Wired
If you connect a LAN cable, the TV automatically accesses the Internet.
If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting".
Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twisted Pair
The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
This function may not be supported depending on the model.
- 7 -
7


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