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Obtention d'une Assistance
Assistance via Gestion à distance
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Si vous avez besoin d'aide concernant l'utilisation de votre téléviseur, cette fonctionnalité permet à Samsung
Electronics de diagnostiquer l'appareil à distance. Pour pouvoir l'utiliser, vous devez avoir lu et accepté le contrat
de service. Ensuite, un technicien de Samsung Electronics diagnostiquera, réparera et mettra à jour votre
téléviseur à distance.
"
Cette option nécessite une connexion Internet.
Quel est le rôle du service à distance ?
Le service de support technique à distance de Samsung vous permet de bénéficier de l'aide personnalisée d'un
technicien de Samsung en mesure d'effectuer à distance les actions suivantes :
Diagnostic de votre téléviseur
Réglage des paramètres du téléviseur à votre place
Réinitialisation des paramètres par défaut de votre téléviseur
Installation des mises à jour de micrologiciel recommandées
Résolution des problèmes
Vous pouvez bénéficier d'une assistance pour tout problème concernant votre téléviseur ou essayer de résoudre les problèmes connus.
Obtenez des informations pour le service.
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Others manual(s) of Samsung UE40JU6510

Samsung UE40JU6510 User Manual - English - 194 pages

Samsung UE40JU6510 User Manual - German - 190 pages

Samsung UE40JU6510 User Manual - Dutch - 194 pages


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