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Ondersteuning krijgen
De televisie beschikt over verschillende ingebouwde systemen voor ondersteuning voor gebruikers en
televisiesystemen.
Ondersteuning via Extern beheer
Ondersteuning
>
Extern beheer
Probeer nu
Als u ondersteuning nodig hebt voor uw televisie, kunt u deze functie gebruiken om Samsung Electronics op
afstand een diagnose voor uw televisie te laten stellen. U moet de serviceovereenkomst doorlezen en hiermee
akkoord gaan voordat u gebruik kunt maken van deze functie. Een technicus van Samsung Electronics stelt
vervolgens op afstand een diagnose van uw televisie, repareert deze en werkt het toestel bij.
"
Voor deze optie is een internetverbinding vereist.
Wat kunt u met Remote Support Service?
De Samsung Remote Support-service biedt u individuele ondersteuning door een Samsung-technicus die op
afstand het volgende kan doen:
Een diagnose stellen voor uw televisie
De televisie-instellingen aanpassen voor u
De fabrieksinstellingen herstellen voor uw televisie
Aanbevolen firmware-updates installeren
Problemen oplossen
119


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