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Troubleshooting
Getting Support
180 Support through Remote Management
182 Finding the Information You Need for Service
There is a problem with the screen
182 Testing the Picture
I can't hear the sound clearly
185 Testing the Sound
I can't see 3D images clearly.
186 Testing 3D Picture Quality
There is a problem with the broadcast.
The computer won't connect.
I can't connect to the Internet.
Data Service
The Schedule Recording/Timeshift function isn't
working.
Anynet+ (HDMI-CEC) isn't working.
I am having trouble launching/using apps.
My file won't play.
I want to reset the TV.
Other Issues
Notes and Precautions
Before Using the Recording and Timeshift Functions
194 Before Using the Recording and Schedule Recording
Functions
195 Before the Using Timeshift Function
S-Recommendation Disclaimer
196 S Recommendation with Voice Interaction
196 S Recommendation
Before Using 3D Viewing Mode
197 3D Precautions
200 Supported Resolutions for each 3D Mode
Read Before Using Voice, Motion, or Face Recognition
202 Precautions for Voice, Motion and Face Recognition
204 Requirements for Using Voice, Motion, or Face
Recognition
Read Before Using SAMSUNG APPS
WebBrowser Restrictions
Photo, Video, and Music File Limitations
209 Storage Device File Transfers
210 Supported External Subtitles
210 Supported Internal Subtitles
211 Supported Image Formats and Resolutions
211 Supported Music Formats and Codecs
212 Supported Video Codecs
Restrictions
214 Restrictions to PIP (Picture-in-Picture)
Read After Installing the TV
215 Picture Sizes and Input Signals
215 Installing an Anti-Theft Kensington Lock
216 Read Before Setting Up a Wireless Internet Connection
Computer Connection Precautions
217 IBM
217 MAC
218 VESA DMT
219 LED 4500 series
219 IBM
219 MAC
219 VESA DMT
Licence
Glossary
VI
6


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