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English
Issues Solutions and Explanations
Sound Quality First of all, please perform the Sound Test to confirm that your TV audio
is properly operating. (go to MENU - Support - Self Diagnosis - Sound
Test)
If the audio is OK, the sound problem may caused by the source or signal.
There is no sound or the sound
is too low at maximum volume.
Please check the volume of the external device connected to your TV.
The picture is good but there is
no sound.
Set the Speaker Select option to TV Speaker in the sound menu.
If you are using an external device, make sure the audio cables are
connected to the correct audio input jacks on the TV.
If you are using an external device, check the device’s audio output
option (ex. you may need to change your cable box’s audio option to
HDMI when you have a HDMI connected to your TV).
If you are using a DVI to HDMI cable, a separate audio cable is required.
If your TV has a headphone jack, make sure there is nothing plugged into
it.
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