735776
45
Zoom out
Zoom in
Previous page
1/60
Next page
45 English
07 Appendix
Troubleshooting
Before requesting service, please try the following solutions.
PROBLEM SOLUTION
No operation can be
performed with the remote
control.
• Check the batteries in the remote control. They may need
replacing.
• Operate the remote control at a distance of no more than 6.1m
from the product.
• Remove the batteries and hold down one or more buttons for
several minutes to drain the microprocessor inside the remote
control to reset it. Reinstall the batteries and try to operate the
remote control again.
The disc does not play. • Ensure that the disc is installed with the label side facing up.
• Check the region number of the Ultra HD Blu-ray Disc/Blu-ray Disc/
DVD.
The disc Menu does not
appear.
• Confirm that the disc has disc menus.
The prohibition message
appears on the screen.
• This message appears when an invalid button is pressed.
• The Ultra HD Blu-ray Disc/Blu-ray Disc/DVD's software doesn't
support the feature (e.g., angles).
• You've requested a title or chapter number or search time that is
out of range.
Play mode differs from the
Setup Menu selection.
• Some of the functions selected in the Setup Menu may not work
properly if the disc is not encoded with the corresponding function.
The screen ratio cannot be
changed.
• The Screen Ratio on your Ultra HD Blu-ray Disc/Blu-ray Disc/DVD
Disc is fixed and cannot be changed.
• This is not a problem with the product.
No audio. • Make sure you have selected the correct Digital Output in the Audio
Options Menu.
The screen is blank. • If the HDMI output is set to a resolution your TV cannot support (for
example, 1080p), you may not see a picture on your TV.
• Press the
^
(Open/Close) button (on the top panel) for more than
5 seconds with no disc inside. The initialisation message appears
on the screen, and the player turns off automatically. When you
turn your product on again, all the settings will be reset.
• When the factory default settings are restored, all stored user BD
data will be deleted.
45


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Samsung UBD-M7500 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Samsung UBD-M7500 in the language / languages: English as an attachment in your email.

The manual is 6,04 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Samsung UBD-M7500

Samsung UBD-M7500 User Manual - German - 63 pages

Samsung UBD-M7500 User Manual - Dutch - 62 pages

Samsung UBD-M7500 User Manual - French - 65 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info