601432

Samsung T24D391EW Manual

71
Zoom out
Zoom in
Previous page
1/91
Next page
Issues Solutions and Explanations
There is a dotted line on the
edge of the screen.
If the Picture Size is set to Screen Fit, change it to 16:9.
Change the cable/satellite box resolution.
The picture is black and white. If you are using an AV composite input, connect the video cable (yellow) to the Green
jack of Component on the product
When changing channels, the
picture freezes or is distorted
or delayed.
If the product is connected to a cable box, try to reset the box. (Disconnect and then
reconnect the AC cord and wait until the cable box reboots. It may take up to 20
minutes.)
Set the output resolution of the cable box to 1080i or 720p.
Sound First, perform the Sound Test to determine if your product audio is operating properly.
(Go to Menu → Support → Self Diagnosis → Sound Test).
If the audio is OK, the sound problem may caused by the source or signal.
There is no sound or the
sound is too low at maximum
volume.
Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc.) connected
to your product.
The picture is good but there
is no sound.
If you are using an external device, check the device’s audio output option. (Ex. You
may need to change your cable box’s audio option to HDMI if you have the box
connected to your product using an HDMI cable.)
If you are using a DVI to HDMI cable, a separate audio cable is required.
If your product has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting, and then reconnecting device’s
power cable.
The speakers are making an
inappropriate noise.
Check cable connections. Make sure a video cable is not connected to an audio
input.
For aerial or cable connections, check the signal information. A low signal level may
cause sound distortion.
Perform the Sound Test feature. (Menu → Support → Self Diagnosis → Sound Test)
RF (Cable / Aerial) Connection
The product is not receiving all
channels.
Make sure the coaxial cable is connected securely.
Please try Setup to add available channels to the channel list. Go to Menu → System
→ Setup and wait for all available channels to be stored.
Verify the aerial is positioned correctly.
The picture is distorted: macro
block error, small block, dots,
pixelization.
The compression of video contents may cause picture distortion, especially with fast
moving pictures such as sports and action movies.
A weak signal can cause picture distortion. This is not a product problem.
Others
Purple/green rolling horizontal
bars and buzzing noise from
the product speakers with a
Component cable connection.
Remove the left and right audio connections from the Set-Top box. If the buzzing
stops, this indicates that the Set-Top box has a grounding issue. Replace the
Component video cables with an HDMI connection.
The picture won’t display in
full screen.
HD channels will have black bars on either side of the screen when displaying up
scaled SD (4:3) contents.
Black bars will appear on the top and bottom of the screen when you watch movies
that have aspect ratios different from your product.
Adjust the picture size options on your external device or the product to full screen.
A Mode Not Supported
message appears.
Check the supported resolution of the product, and adjust the external device’s output
resolution accordingly. Refer to the resolution settings of this manual.
There is a plastic smell from
the product.
This smell is normal and will dissipate over time.
English - 71English - 71
Other Information
… 71 …


Need help? Post your question in this forum.

Forumrules
1

Forum

samsung-t24d391ew

Reset search

  • Can anyone help with regards to the Samsung TV model T24D391EW. I now want to wall mount it but there are no screws on the back of the TV to remove the stand? Submitted on 11-4-2022 at 17:18

    Reply Report abuse

  • Does anyone know how to remove the stand on the T24d391EW model TV? I want to wall mount the TV but can't see how to remove the glass post from the TV as there are no screws. Submitted on 11-4-2022 at 17:13

    Reply Report abuse


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Samsung T24D391EW at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Samsung T24D391EW in the language / languages: English as an attachment in your email.

The manual is 10,63 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Samsung T24D391EW

Samsung T24D391EW User Manual - German - 90 pages

Samsung T24D391EW User Manual - Dutch - 90 pages

Samsung T24D391EW User Manual - French - 90 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info