644176
41
Zoom out
Zoom in
Previous page
1/47
Next page
41
English
Other Information
Troubleshooting
If you have any questions about the LED display, first refer to this list. If none of these troubleshooting tips apply, please visit “www.
samsung.com,” then click on Support, or contact the call centre listed on the back-cover of this manual.
Issues Solutions and Explanations
Picture Quality First of all, please perform the Picture Test and confirm that your LED display is properly displaying test
image. (go to MENU - Support - Self Diagnosis - Picture Test) If the test image is properly displayed, the
poor picture may caused by the source or signal.
The LED display image does not look as
good as it did in the store.
• If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI to deliver HD
(high definition) picture quality.
• Cable/Satellite subscribers: Try HD stations from the channel line up.
• Antenna connection: Try HD stations after performing Auto tuning.
Many HD channels are up scaled from SD(Standard Definition) contents.
• Adjust the Cable/Set top box video output resolution to 1080i or 720p.
• Make sure you are watching the LED display at the minimum recommended distance based on the
size and definition of the signal.
The picture is distorted: macroblock error,
small block, dots, pixelization
• Compression of video contents may cause picture distortion especially in fast moving pictures such
as sports and action movies.
• Low signal level or bad quality can cause picture distortion. This is not a LED display issue.
• Mobile phones used close to the LED display (cca up to 1m) may cause noise in picture on analogue
and digital LED display.
There is poor colour or brightness. • Adjust the Picture options in the LED display menu. (go to Picture Mode / Colour / Brightness /
Sharpness)
• Adjust Energy Saving option in the LED display menu. (go to MENU - System - Eco Solution -
Energy Saving)
• Try resetting the picture to view the default picture settings. (go to MENU - Picture - Reset Picture)
There is a dotted line on the edge of the
screen.
• If the picture size is set to Screen Fit, change it to 16:9.
• Change cable/satellite box resolution.
When changing channels, the picture
freezes or is distorted or delayed.
• If connected with a cable box, please try to reset the cable box. Reconnect the AC cord and wait until
the cable box reboots. It may take up to 20 minutes.
• Set the output resolution of the cable box to 1080i or 720p.
Sound Quality First of all, please perform the Sound Test to confirm that your LED display audio is properly operating. (go
to MENU - Support - Self Diagnosis - Sound Test)
If the audio is OK, the sound problem may caused by the source or signal.
There is no sound or the sound is too low
at maximum volume.
• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected to your LED
display.
The picture is good but there is no sound. If you are using a DVI to HDMI cable, LED display set does not support audio.
• Reboot the connected device by reconnecting the device’s power cable.
• If your LED display has a headphone jack, make sure there is nothing plugged into it.
The speakers are making an inappropriate
noise.
• For antenna or cable connections, check the signal strength. Low signal level may cause sound
distortion.
No Picture, No Video
The LED display will not turn on. • Make sure the AC power cord is securely plugged in to the wall outlet and the LED display.
• Make sure the wall outlet is working.
• Try pressing the POWER button on the LED display to make sure the problem is not the remote. If the
LED display turns on, refer to “The remote control does not work” below.
The LED display turns off automatically. • Ensure the Sleep Timer is set to Off in the Time menu.
• If your PC is connected to the LED display, check your PC power settings.
• Make sure the AC power cord is plugged in securely to the wall outlet and the LED display.
• When watching LED display from an antenna or cable connection, the LED display will turn off after
10 ~ 15 minutes if there is no signal.
41


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Samsung T19B300 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Samsung T19B300 in the language / languages: English as an attachment in your email.

The manual is 10,91 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Samsung T19B300

Samsung T19B300 User Manual - German - 47 pages

Samsung T19B300 User Manual - Dutch - 47 pages

Samsung T19B300 User Manual - French - 47 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info