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36_ troubleshooting
CHECKLIST BEFORE SVC CALLS
Symptom Checklist Measure to Take
Vacuum cleaning
Robot does not
operate at all before
cleaning.
Is the dust bin assembled? Install the dust bin.
Is the Power Switch turned on? Turn on the Power Switch.
Is cleaning mode (
) in the
display panel turned on?
Press the ( ) button. (To turn it
off, press and hold the (
) button
down for 3 seconds or longer.)
Does the battery level icon on
the display move to the right as
shown?
(
)
Lift up the Vacuum cleaning
Robot, and manually dock the
robotic vacuum onto the charger
to charge it.
Vacuum cleaning Robot will not
operate when the battery in the
remote control is depleted. (Option)
Replace the batteries in the remote
control. (AAA type)
Vacuum cleaning
Robot stopped
operating while
cleaning.
Does the battery level icon on
the display move to the right as
shown?
(
)
Lift up the Vacuum cleaning Robot,
manually dock the robotic onto the
charger to charge it.
Has the vacuum cleaning robot
become hooked on wires on the
oor?
Turn off the Power Switch and
remove the wires.
Is the Vacuum cleaning Robot
stuck to the fl oor where there is a
height difference?
The driving wheel is lifted. -
Turn off the Power Switch and
move the cleaning robotic vacuum
to another place to clean.
Is there a thin towel (cloth)
wrapped around the driving wheel?
Turn off the Power Switch and
remove the thin towel.
Is the Vacuum cleaning Robot
stuck on the doorsill?
Turn off the Power Switch and
move the Vacuum cleaning Robot
to another place to clean.
The suction power is
weak while cleaning.
Check whether the dust bin is full
of dust.
Stop the Vacuum cleaning Robot
and empty the dust bin.
Check whether the suction inlet is
clogged by foreign substances.
Turn off the Power Switch and
remove the foreign substances on
the suction inlet.
Check whether the Filter is
clogged.
Clean the Filter well.
troubleshooting
DJ68-00682E.indb 36DJ68-00682E.indb 36 2012.9.7 9:15:43 AM2012.9.7 9:15:43 AM
156


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