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1. What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS
AMERICA, INC. (“SAMSUNG”) warrants the original purchaser that SAMSUNG’s
Phones and accessories are free from defects in material and workmanship under
normal use and service for a period commencing on the date of purchase and
continuing for the specified period of time after that date:
Samsung Phone 1Year
Batteries 1Year
Leather Cases Defect-free at time of purchase
Other Phone Accessories 1 Year
2. What is Not Covered? This Limited Warranty is conditioned upon proper use of
the product by the purchaser. This Limited Warranty does not cover: (a) defects or
damage resulting from accident, misuse, abuse, neglect, unusual physical,
electrical or electromechanical stress, modifications of any part of the product,
including antenna, or cosmetic damage; (b) equipment that has the serial number
removed or made illegible; (c) all plastic surfaces and other externally exposed
parts that are scratched or damaged due to normal use; (d) malfunctions resulting
from the use of the product in conjunction with the accessories, products or
ancillary or peripheral equipment not furnished or approved by SAMSUNG;
(e) defects or damage from improper testing, operation, maintenance, installation,
or adjustment; or (f) installation, maintenance, and service of products. This
Limited Warranty covers batteries only if battery falls below 80% of rated capacity
or the battery leaks, and this Limited Warranty does not cover battery if (i) the
battery has been charged by a charger not specified or approved by SAMSUNG for
charging the battery, (ii) any of the seals on the battery are broken or show
evidence of tampering, or (iii) the battery has been used in equipment other than
the SAMSUNG phone for which it is specified.
3. What are SAMSUNG’s Obligations? During the applicable warranty period,
SAMSUNG will repair or replace, at SAMSUNG’s sole option, without charge to
purchaser, any defective component part of the phone or accessory. To obtain
service under this Limited Warranty, purchaser must return the product to an
authorized SAMSUNG Phone service facility in an adequate container for
shipping, accompanied by the purchaser’s sales receipt or comparable proof of
sale showing the date of purchase, the serial number of the product, and the
seller’s name and address. To obtain information on where to deliver the phone or
accessory, call your service provider or SAMSUNG Customer Care at 1-888-987-
4357. Upon receipt, SAMSUNG will promptly repair the defective product.
SAMSUNG may, at SAMSUNGS sole option, use rebuilt, reconditioned, or new
parts or components when repairing any product or replace a product with a
rebuilt, reconditioned or new product. Repaired products will be warranted for a
period equal to the remainder of the original Limited Warranty on the original
product or for 90 days, whichever is longer. All replaced parts, components,
boards and equipment become the property of SAMSUNG. If SAMSUNG
determines that any product is not covered by this Limited Warranty, purchaser
must pay all parts, shipping, and labor charges for the repair or return of such
product.
