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is operating normally. (Please contact a Server service center.)
I have connected an external device (USB
memory device or MP3 player), but it
does not work.
Check the cable connection between the product and the external device.
Check whether the external device works as a standalone, and check the
format of the files stored on it.
Only USB devices supporting Linux 2.6.x. can be supported.
Please check that your USB device supports Linux 2.6.x.
T
he screen is displayed but there is no
sound for MPEG4 and WMV9 movies.
T
ry to chan
g
e the settin
g
s in the Setup>Play>Speed & Effect, and Slideshow
Effect menus using the buttons on the right side of the product.
If there is no noticeable error in the settings, it may take some time to switch
to the next file depending on the file size and format.
T
he screen is displayed but there is no
sound for MPEG4 and WMV9 movies.
Change the settings on Setup>Play>Sound menu using the buttons on the
right side of the product.
T
he movie freezes at some points.
Freezing may happen depending on the status of the movie file.
Breakings could happen during playback depending on the type and size of
movie file.
Movie file formats : MPEG 4, WMV9
Resolution : Less than 1024 x 768
Whenever I turn my Digital Photo Frame
off and on, I find the time goes wrong.
T
his product has no buil
t
-in battery. When the power turns off, the time info
also goes off. Therefore, you need to set time again whenever your Digital
Photo Frame turns on. However, if you are connected to Server, you don't
have to set time again because your Digital Photo Frame gets time info from
the Server and sets its time automatically.
A
menu is not displayed immediately
when I press the menu button.
Displaying the menu and other operations may take some time while the
product is loading an image to display on the screen.
|
Troubleshooting
|
Terminology
|
Service Centers
|
Terminology
Terms Description
MPEG4
(Motion Picture Expert Group4)
MPEG4 is a movie compression technology for video communications which
enables implementing bi-directional multimedia. It was developed to make it
possible to transmit movies over low speed lines on the Internet or for mobile
communications. It is used widely on PCs, TVs and cell phones. A movie file
formatted in the MPEG4 format is called an MPG or MPEG file.
WMV9
(Window Media Video9)
A
video codec in the MPEG4 format developed by Microsoft
MP3
(MPEG Audio Layer-3)
MP3 is a high quality audio compression technology. It provides a 50 times
higher compression than CD. Because it provides high quality and a low size
for its compression ratio, it is commonly used on the Internet and for FM radio
transmissions, etc. An audio file formatted in the MP3 format is called an MP3
file.
JPEG
(Joint Photographic Coding Expert
Group)
JPEG is an image compression technology. It provides the smallest loss of all
image compression technologies. It is used widely to transmit multimedia files
on the Internet and for other uses. An ima
g
e file formatted in the JPEG format
is called a JPEG or JPG file. Usually, a JPEG file is created by taking a picture
with a digital camera, by drawing on a computer, or by a graphic package and
then by compressing the graphics image into the JPEG format.
CF Card
(CompactFlash Card)
A
CF card provides a hi
g
her capacity than other types of memory card.
Because the controller is embedded in the memory, it provides high
compatibility. It is widely used in various digital products such as PDAs, digital
cameras, MP3 players, cell phones, and notebook PCs.
A
n SD card is a Flash memory card the size of a posta
g
e stamp. It provides
46


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