Manual Samsung SP42W4 (page 52 of 56) (English)

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Troubleshooting: Before Contacting Service Personnel

ENG

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the

television and contact your local dealer.

No sound or picture

Normal picture but no sound

No picture or black and white picture

Sound and picture interference

Blurred or snowy picture,

distorted sound

Remote control malfunctions

◆ Check that the mains lead has been connected to a wall socket.

◆ Check that you have pressed the “ I ” button (On/Off) and the

Power ( ) button.

◆ Check the picture contrast and brightness settings.

◆ Check the volume.

◆ Check whether the volume Mute button on the remote control has

been pressed.

◆ Adjust the colour settings.

◆ Check that the broadcast system selected is correct.

◆ Try to identify the electrical appliance that is affecting the television,

then move it further away.

◆ Plug your television into a different mains socket.

◆ Check the direction, location and connections of your aerial.

This interference is often occurs to the use of an indoor aerial.

◆ Replace the remote control batteries.

◆ Clean the upper edge of the remote control (transmission window).

◆ Check the battery terminals.

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Samsung SP42W4 User Manual - Dutch - 56 pages

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Samsung SP42W4 Manual

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