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4-1 Troubleshooting
4 Troubleshooting
4-1 Before Requesting Service
Please check the following symptoms and solutions before requesting After-Sales service. If the problem continues, please
contact your nearest Samsung Electronics Service Center.
Symptoms Troubleshooting
Installation and
Connection
No Power.
Check the power cable connections.
Check how much power remains in the battery.
Cannot select External Source.
Check if the cable to the external device is connected to the
correct signal port. If not connected correctly, the projector
cannot select the device.
Screen and
External Source
Cannot see picture images.
Be sure that the power cord of the projector is connected.
Check how much power remains in the battery.
Be sure that the proper input source is selected.
Check if the connectors are properly connected to the ports
at the back of the projector.
Images are not clear.
Adjust the [FOCUS].
Check if the projector is too far from or too near to the
screen.
Strange noise.
If a strange sound continues, contact your Service Center.
An indicator blinks.
Refer to the LED Indications section.
Lines appear on screen.
On-screen noise may occur when using your PC. Adjust
the frequency (refresh rate) of the screen.
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