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139
La Galaxy Watch Active2 se bloque ou est sujette à des erreurs
Essayez les solutions suivantes. Si le problème persiste, contactez un centre de service après-vente
Samsung.
Redémarrer la Galaxy Watch Active2
Si la Galaxy Watch Active2 ne répond plus ou se bloque, vous devrez éventuellement fermer les
applications, ou éteindre la Galaxy Watch Active2 et la rallumer.
Forcer le redémarrage
Si la Galaxy Watch Active2 se bloque et ne répond plus, maintenez la touche Accueil (touche Marche/
Arrêt) enfoncée pendant plus de 7secondes pour la redémarrer.
Réinitialiser la Galaxy Watch Active2
Si vous ne parvenez pas à résoudre le problème, procédez à la réinitialisation des paramètres par
défaut.
Depuis la liste des applications, appuyez sur
(
Paramètres
)
Général
Réinitialisation
. Vous
pouvez aussi démarrer l’application
Galaxy Wearable
sur votre appareil mobile, puis appuyez sur
Accueil
Général
Réinitialiser
Réinitialiser
. Avant de rétablir les paramètres par défaut,
noubliez pas d’effectuer des copies de sauvegarde de toutes les données importantes qui sont
stockées sur la Galaxy Watch Active2.
Un autre appareil Bluetooth ne parvient pas à localiser la Galaxy
Watch Active2
•
Vérifiez que la fonction sans fil Bluetooth est activée sur la Galaxy Watch Active2.
•
Réinitialisez la Galaxy Watch Active2 et réessayez.
•
Assurez-vous que votre Galaxy Watch Active2 et l’autre appareil Bluetooth se trouvent dans le
rayon daction Bluetooth (10m). Cette distance peut varier selon les conditions d’utilisation des
appareils.
Si les conseils ci-dessus ne résolvent pas le problème, contactez un centre de service après-vente
Samsung.
139


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