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Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your Galaxy Fit
ⓔ
.
The Galaxy Fit
ⓔ
screen does not turn on
When the battery is completely discharged, your Galaxy Fit
ⓔ
will not turn on. Fully charge the
battery before turning on the Galaxy Fit
ⓔ
.
The screen responds slowly or improperly
•
The screen operates by an acceleration sensor. To increase the recognition rate of the
accelerometer, wear the Galaxy Fit
ⓔ
loosely so that it is not too tight on your wrist and
then firmly tap the screen.
•
Restart your Galaxy Fit
ⓔ
to clear any temporary software bugs.
•
Ensure that your Galaxy Fit
ⓔ
software is updated to the latest version.
•
If the screen is scratched or damaged, visit a Samsung Service Centre.
The screen does not turn on even if I tap it
•
Launch the
Galaxy Wearable
app on your mobile device, tap
Home
→
Advanced
→
Screen wake-up
→
Double tap
.
•
The screen turns on when you tap the screen twice.