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6. Troubleshooting
Message appears on your
computer screen:
Device can’t be set to the H/W
mode you want.
Port is being used by another
program.
•Port is disabled.
Scanner is busy receiving or
printing data. When the
current job is completed, try
again.
Invalid handle.
Scanning has failed.
There may be a copying or printing job in progress. Try your job again when that job is finished.
The selected port is currently being used. Restart your computer and try again.
The machine printer cable may be improperly connected or the power may be off.
The scanner driver is not installed or the operating environment is not set up properly.
Ensure that the machine is properly connected and the power is on, then restart your computer.
The USB cable may be improperly connected or the power may be off.
Condition Suggested solutions
300


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