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Samsung SL-C406 series Manual

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Wireless network problems | 279
Wireless network problems
If problems occur while using the machine on a network, check the following:
For information on the access point (or wireless router), refer to its own user guide.
• Your computer, access point (or wireless router), or machine may not be turned on.
• Check the wireless reception around the machine. If the router is far from the machine or there
is an obstacle, you might have difficulty receiving the signal.
• Cycle the power for the access point (or wireless router), machine, and computer. Sometimes
cycling the power can recover network communication.
• Check whether firewall software (V3 or Norton) is blocking the communication.
If the computer and the machine are connected on the same network and it cannot be found
when searching, firewall software might be blocking the communication. Refer to the user
guide for the software to turn it off and try searching for the machine again.
• Check the machine's IP address. Reinstall the machine driver and change the settings to
connect to the machine on the network. Due to the characteristics of DHCP, the allocated IP
address could change if the machine is not used for a long time or if the access point has been
reset.
Register the product's MAC address when you configure the DHCP server on the access point
(or wireless router). Then you can always use the IP address that is set with the MAC address.
You can identify the Mac address of your machine by printing a network configuration report.
• Check whether the machine's IP address is allocated correctly. You can check the IP address by
printing the network configuration report.D
• Check whether the access point (or wireless router) has a configured security (password). If it
has a password, refer to the access point (or wireless router) administrator.
• Check the wireless environment. You might not be able to connect to the network in the
infrastructure environment where you need to type in a user's information before connecting
to the access point (or wireless router).
• This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless communication types
(e.g., Bluetooth) are not supported.
• The machine is within the range of the wireless network.
• The machine is located away from obstacles that could block the wireless signal.
Remove any large metal objects between the access point (or wireless router) and the machine.
Make sure the machine and wireless access point (or wireless router) are not separated by
poles, walls, or support columns containing metal or concrete.
• The machine is located away from other electronic devices that may interfere with the wireless
signal.
Many devices can interfere with the wireless signal, including a microwave oven and some
Bluetooth devices.
• Whenever the configuration of your access point (or wireless router) changes, you must do the
product's wireless network setup again.
• The maximum number of devices that can be connected via Wi-Fi Direct is 4.
• If the access point is set to work with the 802.11n standard only, it may not connect to your
machine.
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