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Section 14: Warranty Information
Standard Limited Warranty
What is Covered and For How Long?
SAMSUNG ELECTRONICS
CANADA INC. (SAMSUNG) warrants to the original purchaser
(“Purchaser”) that SAMSUNG’s Phones and accessories
(“Products”) are free from defects in material and workmanship
under normal use and service for the period commencing upon the
date of purchase and continuing for the following specified period
of time after that date:
What is Not Covered?
This Limited Warranty is conditioned upon proper
use of Product by Purchaser. This Limited Warranty does not cover: (a)
defects or damage resulting from accident, misuse, abnormal use,
abnormal conditions, improper storage, exposure to moisture or
dampness, neglect, unusual physical, electrical or electromechanical
stress, or defects in appearance, cosmetic, decorative or structural items,
including framing, and any non-operative parts unless caused by
SAMSUNG; (b) defects or damage resulting from excessive force or use
of a metallic object when pressing on a touch screen; (c) equipment that
has the serial number or the enhancement data code removed, defaced,
damaged, altered or made illegible; (d) any plastic surfaces or other
externally exposed parts that are scratched or damaged due to normal
use; (e) malfunctions resulting from the use of Product in conjunction or
connection with accessories, products, or ancillary/peripheral equipment
not furnished or approved by SAMSUNG; (f) defects or damage from
improper testing, operation, maintenance, installation, service, or
adjustment not furnished or approved by SAMSUNG; (g) defects or
damage from external causes such as collision with an object, or from fire,
flooding, sand, dirt, windstorm, lightning, earthquake, or from exposure to
weather conditions, or battery leakage, theft, blown fuse, or improper use
of any electrical source; (h) defects or damage caused by cellular signal
reception or transmission, or viruses or other software problems
introduced into the Product; (j) any other acts which are not the fault of
SAMSUNG; or (i) Product used or purchased outside the United States or
Canada.
This Limited Warranty covers batteries only if battery capacity falls below
80% of rated capacity or the battery leaks, and this Limited Warranty does
not cover any battery if (i) the battery has been charged by a battery
charger not specified or approved by SAMSUNG for charging the battery,
(ii) any of the seals on the battery are broken or show evidence of
Phone 1 Year
Batteries 1 Year
Leather Case 90 Days
Holster 90 Days
Other Phone Accessories 1 Year
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