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Rat und Hilfe bei Problemen
Wenn Sie Probleme mit Ihrem Gerät
haben, versuchen Sie erst die hier
genannten Verfahren zur Problemlösung,
bevor Sie sich an einen Kundendienst
wenden.
Kontaktieren einer Servicezentrale
Wenn Sie die Fehlerbehebungslösung
probiert und immer noch Probleme mit
Ihrem Gerät haben, notieren Sie sich
folgende Informationen und wenden Sie
sich an Ihren Händler vor Ort oder den
Samsung-Kundendienst:
Modellnummer(n) Ihres Geräts
Seriennummer(n) Ihres Geräts
Eine klare Beschreibung des Problems
Verwenden Sie für das Kontaktieren von
Samsung die Kontakttelefonnummern,
Webadressen oder Postadressen für Ihr
Land.
Beim Einschalten des Geräts wird
evtl. eine der folgenden Meldungen
angezeigt:
Meldung
Versuchen Sie Folgendes,
um das Problem zu
beheben:
SIM-Karte
einlegen
Stellen Sie sicher, dass die
SIM-Karte richtig eingesetzt
wurde.
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