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Troubleshooting
154
White lines
appear on the
display
This may happen if you turn on the
phone after a long period of disuse, or
after removing the battery without
turning off the phone. This is not related
to the phone’s life or performance. The
display should correct itself shortly.
“Locked” displays The automatic locking feature has been
enabled. You must press the
Unlock
soft
key and enter the lock code before you
can use the phone. To disable this
feature, go to
Settings
General
Security
Phone and SIM card
and
set
Phone autolock peri...
to
None
.
“PIN code”
appears
• You are using your phone for the first
time. You must enter the Personal
Identification Number (PIN) supplied
with the USIM/SIM card.
• The PIN code request feature has been
enabled. Each time the phone is
switched on, the PIN has to be entered.
To disable this feature, go to
Settings
General
Security
Phone and
SIM card
and set
PIN code request
to
Off
.
“PUK code”
appears
The PIN code was entered incorrectly
three times in succession and the phone
is now blocked. Enter the PUK supplied
by your service provider.
Problem Description & Solution
154


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