450013
48
Zoom out
Zoom in
Previous page
1/201
Next page
48
English
Other Information
Issues Solutions and Explanations
There is no picture/Video. • Check cable connections (remove and reconnect all cables connected to the TV and external
devices).
• Set your external devices’ (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the
connections to the TV input. For example, if an external device’s output is HDMI, it should be connect
to an HDMI input on the TV.
• Make sure your connected devices are powered on.
• Be sure to select the TV’s correct source by pressing the SOURCE button on the TV remote.
RF(Cable/Antenna) Connection
The TV is not receiving all channels. • Make sure the Antenna cable is connected securely.
• Please try Plug & Play (Initial setup) to add available channels to the channel list. Go to MENU -
Setup - Plug & Play (Initial setup) and wait for all available channels to be stored (p. 7).
• Verify the Antenna is positioned correctly.
The picture is distorted: macro block error
small block, dots, pixelization
• Compression of video contents may cause picture distortion, especially with fast moving pictures
such as sports and action movies.
• A low signal can cause picture distortion. This is not a TV issue.
PC Connection
A “Mode Not Supported” message
appears.
• Set your PC’s output resolution and frequency so they match the resolutions supported by the TV (p.
23).
“PC” is always shown on the source list,
even if a PC is not connected.
• This is normal; “PC” is always shown on the source list, regardless of whether a PC is connected.
The video is OK but there is no audio. If you are using a HDMI connection, check the audio output setting on your PC.
Network Connection (Depending on Models)
Wireless network connection failed. • Samsung Wireless USB dongle is required to use a wireless network.
• Make sure the Network Connection is set to Wireless (p. 26).
• Make sure the TV is be connected to a wireless IP sharer (router).
Others
The picture won’t display in full screen. • HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3)
contents.
• Black bars on the top and bottom will appear during movies that have aspect ratios different from
your TV.
• Adjust the picture size options on your external device or TV to full screen.
The remote control does not work. Replace the remote control batteries with the poles (+/–) in the right direction.
• Clean the sensor’s transmission window on the remote.
• Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote control
doesn’t turn the TV on or off, or adjust the
volume.
• Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set user
manual for the SAMSUNG TV code.
A “Mode Not Supported” message
appears.
• Check the supported resolution of the TV, and adjust the external device’s output resolution
accordingly. Refer to the resolution settings on page 23 of this manual.
There is a plastic smell from the TV. • This smell is normal and will dissipate over time.
The TV Signal Information is unavailable
in the Self Diagnostic Test menu.
• This function is only available with digital channels from an Antenna / RF/Coax connection (p. 22).
The TV is tilted to the side. • Remove the base stand from the TV and reassemble it.
There are difficulties assembling the stand
base.
• Make sure the TV is placed on a flat surface. If you can not remove the screws from the TV, use a
magnetized screw driver.
The channel menu is greyed out.
(unavailable)
• The Channel menu is only available when the TV source is selected.
Your settings are lost after 30 minutes or
every time the TV is turned off.
• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change
the settings from Store Demo mode to Home Use mode in the Plug & Play (Initial setup) procedure.
Press the SOURCE button to select TV mode, and go to MENU Setup Plug & Play (Initial
setup) ENTER
E
(p. 7).
You have intermittent loss of audio or
video.
• Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are
flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90
degree connectors.
[UC5100_Fre]BN68-02656D-00L04.indb 48 2010-03-02 오전 11:25:58
48


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Samsung Series 5 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Samsung Series 5 in the language / languages: English, German, Dutch, French as an attachment in your email.

The manual is 32,78 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Samsung Series 5

Samsung Series 5 User Manual - English, German, Dutch, French - 197 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info