591769
51
Zoom out
Zoom in
Previous page
1/92
Next page
5-2 Troubleshooting
5-2 Before Requesting Service
Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest
Samsung Electronics Service Center.
A blank screen appears / I cannot turn the product on
Is the power cord connected properly? Check the connection status of the power cord.
Is the <Check Signal Cable> message displayed on the
screen?
(Connected using the D-sub cable)
Check the cable connecting the PC and the product.
(Connected using the DVI cable)
If the message appears on the screen even if the cable is
properly connected, recheck the input signal by pressing the [
] button of the product.
Is the <Not Optimum Mode> message displayed on the
screen?
This occurs when the signal from the graphics card exceeds
the maximum resolution or the maximum frequency of the
product.
In this case, set up the appropriate resolution and the fre-
quency for the product.
Is a blank screen displayed and does the power LED blink at
a 1 second interval?
1. This occurs when the power saving function is running.
If you click the mouse or press any key, the screen will be
turned on.
2. If the <Check Signal Cable > condition persists for more
than five minutes, the power saving function will be
activated.
Did you connect with a DVI cable?
If you connect the DVI cable when the PC has booted up or if
you reconnect the DVI cable after disconnecting the cable
while using a PC, the screen may not be displayed because
some graphics cards do not output the video signal.
In this case, reboot the PC while the DVI cable is connected.
Blank spaces are found at the top and bottom of the screen
when an [HDMI] or [HDMI-DVI] cable is connected to the
monitor and PC.
Blank spaces on the screen are not caused by the monitor.
The cause of the problem is the PC or graphics card, and can
be fixed by adjusting the screen size in the HDMI or DVI
option of the graphics card settings menu.
If the graphics card settings menu has no option to adjust the
screen size, update the graphics card driver to the latest ver-
sion.
(Please contact the graphics card or computer manufacturer
for details on how to adjust the screen settings.)
THE IMAGE IS TOO LIGHT OR TOO DARK.
Adjust the <Brightness> and <Contrast>.
(Refer to the <Brightness>, <Contrast>)
The display brightness can differ according to the mode set for < Angle>.
If < Bright> is set to <Dynamic Contrast>, the display brightness can differ according to the input signal.
The on screen adjustment menu (OSD) does not appear.
Did you cancel the screen adjustment? Check if the OSD Adjustment Lock function is set to Off.
51


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Samsung S20B300N at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Samsung S20B300N in the language / languages: English as an attachment in your email.

The manual is 1,97 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Samsung S20B300N

Samsung S20B300N User Manual - German - 97 pages

Samsung S20B300N User Manual - Dutch - 107 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info