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BEFORE YOU CALL FOR SERVICE...
Problem
The refrigerator does not
work sufficiently or at all
The food in the refrigera-
tor is frozen
Unusual noises or sounds
are heard
The front corners and
sides of the cabinet are
hot; condensation occurs
Ice is not dispensed
You can hear water bub-
bling in the refrigerator
There is a bad smell in the
refrigerator
Frost forms on the wall of
the freezer
No water is supplied
• Disconnected power plug
• Is the temperature control on the display
panel set to the correct temperature?
• Is the refrigerator in direct sunlight or locat-
ed near a heat source?
• Is the back of the refrigerator too close to the
wall?
• Is the temperature control on the display
panel set to the correct temperature?
• Is the temperature in the room too low?
• Did you store the food with a high water
content in the coldest part of the refrigerator.
• Is the back of the refrigerator too near to the
wall?
• Was anything dropped behind or under the
refrigerator?
• A “ticking” sound may be heard from inside
the refrigerator. This is normal and occurs
because various accessories contract or
expand.
• HOT-PIPE is installed in the front corners of
refrigerator. That makes refrigerator’s tem-
perature low quickly and save the power
consumption.
• Condensation can occur when you leave the
door open for a long time.
• Did you stop the ice making function?
• Is there any ice in the storage unit?
• Is the water pipe connected and the shut-off
valve open?
• Is the freezer temperature too warm?
• Did you wait for 12 hours after installation
of the water supply line before making ice?
• The bubbling comes from the refrigerant cir-
culating in the refrigerator and is normal.
• Wrap strong smelling food so that it is air-
tight. Throw away any rotten food.
• Is the air vent blocked?
• Is the door closed properly?
• Is the water pipe connected and the shut-off
valve open?
• Is the water supply pipe crushed?
• Is the water tank frozen because the refriger-
ator temperature is too low? Select a warmer
setting on the display panel.
• Check that the power plug is properly con-
nected.
• Try setting it to a lower temperature.
• Move the refrigerator to the proper location.
• Try setting it to a warmer temperature.
• Check that the floor is levelled and stable.
• Move the refrigerator to the proper location.
• Remove the foreign thing.
• Normal state
• Normal state
• See the control panel.
• See the ice container.
• See the valve.
• Set the temperature lower.
• Normal state
• Allow sufficient space between stored food
for efficient air circulation.
Possible Causes What To Do
DA99-01012K-EN-3 (0.2) 5/28/07 9:21 AM Page 32
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