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Symptom Check Remedy
HUB doesn't work properly Is the HUB plugged in?
Is the LAN cable connected to
the wireless router and the HUB
properly?
When the Hub is plugged in, do
the HUB's front indicators show
it's operating properly?
Plug in the HUB.
Connect the LAN cable to the
ETHERNET SWITCH on the back
of the HUB and to your wireless
router.
Reset the HUB. (Refer to the HUB's
user manual for details.)
If you experience troubles with
connecting the HUB and product,
try relocating the product so
that the product is closer to the
wireless router or HUB.
Product doesn't work properly Is the product plugged in?
Does the product's front LED
indicator remain red 5 minutes
after turning on?
Plug in the product.
Check whether the Wi-Fi router
you're using had been certified for
Wi-Fi.
Unplug the product, plug it back in,
and then reconnect it to the router.
Reset the product (see page 5).
Click here.
If used with a HUB
- Make sure the smart device and
the HUB are connected to the
same Wi-Fi network.
- Make sure the HUB's indicator
LED's show that it is working
correctly. (See page 16, item 3.)
Click here.
- If the problem persists, reset the
HUB. (Refer to the HUB's user
manual for details.)
- Unplug, then plug in the HUB.
Then, unplug and plug in the
product.
- If you experience troubles
with connecting the HUB and
product, try relocating the
product so that the product is
closer to the wireless router or
HUB.
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