FAQ
The TV Screen does not Display Properly
178
When the TV screen does not display properly
The TV does not Turn On
185 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
191 When the TV does not connect with an external device
properly
Internet Access is not Available
196
When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
201
When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
208 When the remote control does not work
Updating the Software
213
Updating the latest TV's software
Accessibility Guidance
Menu Learning Screen
220
Using the Remote control
222 Using the accessibility menu
226
Using the TV with Voice Guide on
228 Using the guide
231 Using Schedule Viewing
232 Using the Channel List
234 Recording
237
Using Smart Hub
241
Launching the e-Manual
242
Using Bixby