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E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com
Model Serial No.
To directly go to the page that provides instructions on
how to use the manual for visually impaired users, select
the Menu Learning Screen link below.
“Menu Learning Screen
” Link
Contents
Guide
Connections
5
Connection Guide
6 Connecting an Antenna (Aerial)
7
Connecting to the Internet
10 Screen Sharing (Smart View) with your Mobile Device
13 Connection Cables for External Devices
15 Switching between external devices connected to the TV
17 Connection Notes
Remote Control and Peripherals
20
About the Samsung Smart Remote
23 About the Samsung Smart Remote (The Frame)
26 About the Samsung Smart Remote (The Sero)
29 Connecting the Samsung Smart Remote to the TV
30 Controlling External Devices with a Samsung Remote
Control - Using the Universal Remote
31
Using Anynet+ (HDMI-CEC)
32
Controlling the TV with a Keyboard, Mouse or Gamepad
34 Entering Text using the On-Screen Virtual Keyboard
Smart Features
36 Using Smart Hub
44
Using a Samsung account
46
Using the Ambient Mode
51
Using the Shortcuts
53
Using Remote Access
57
Using the Apps Service
61
Using the Gallery App
62
Using the SmartThings App
63
Using the e-Manual
66
Using the Internet
67
Playing pictures/video/music
73
Using Bixby
TV Viewing
77 Using the Guide
80
Recording Programmes
82 Setting Up a Schedule Viewing
84 Using Timeshift
84
Buttons and functions available while recording a
programme or Timeshift
86
Using the Channel List
87
Editing channels
88
Using a Personal Favourites List
89 TV-Viewing Support Functions
Picture and Sound
96
Using the Intelligent Mode
97
Adjusting the Picture Quality
99
Setting the Viewing Environment for External Devices
101
Picture Support Functions
103 Conguring a Sound Mode and Expert Settings
105 Using the Sound Support Functions
System and Support
107
Using the Time Functions and the Timers
110
Using the Auto Protection Time and Energy Saving
Functions
111 Updating the TV's Software
112 Audio and Video Functions for the Visually or Hearing
Impaired
118 Using the Voice Recognition feature
119 Using Other Functions
121 HbbTV
122 Using a TV Viewing Card (“CI or CI+ Card”)
125 Teletext Feature
Precautions and Notes
129
Before Using the Recording and Timeshift Functions
130
Supported broadcasting audio options
131 Read Before Using Apps
132
Read Before Using the Internet Function
134
Read Before Playing Photo, Video or Music Files
142
Read After Installing the TV
143 Supported Resolutions for UHD Input Signals
144
Resolutions for Input Signals supported by Q800T series or
higher
145 Supported Resolutions for FreeSync(VRR)
146 Read Before Connecting a Computer (Supported
Resolutions)
149
Supported Resolutions for Video Signals
151
Read Before Using Bluetooth Devices
152 Licences
Troubleshooting
Picture Issues
153
Testing the picture
Sound and Noise Issues
157 Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Recording Issues
Apps
Media Files
Voice Recognition Issues
Other issues
Diagnosing TV operational issues
Getting Support
173
Getting support through Remote Management
173
Finding the contact information for service
173 Requesting service
FAQ
The TV Screen does not Display Properly
174
When the TV screen does not display properly
The TV does not Turn On
181 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
187 When the TV does not connect with an external device
properly
Internet Access is not Available
192
When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
197
When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
204 When the remote control does not work
Updating the Software
209
Updating the latest TV's software
Accessibility Guidance
Menu Learning Screen
216
Using the Remote control
218 Using the accessibility menu
222
Using the TV with Voice Guide on
224 Using the guide
227 Using Schedule Viewing
228 Using the Channel List
230 Recording
233
Using Smart Hub
237
Launching the e-Manual
238
Using Bixby
Guide
Learn how to use various features.
Connections
You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the Internet by
using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Source Connection Guide Try Now
It shows you how to connect various external devices such as video devices, game consoles and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
Audio Device: HDMI (ARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.
Video Device: HDMI
Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay, NFC on TV
PC: HDMI, Screen Sharing (Wireless), Apple AirPlay
Input Device: Remote control, Keyboard, Mouse, USB Gamepad, Bluetooth Device
Game Console: HDMI
External Storage: USB Flash Drive, Hard Disk Drive (HDD)
Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2
minutes).
The connection method and available external devices may differ depending on the model.
Connection Guide
Audio Device
Video Device
Smartphone
PC
Input Device
Game Console
External Storage
HDMI (ARC)
Optical
Bluetooth
Wi-Fi
Wi-Fi Speaker Surround Setup
HDMI Troubleshooting
Connect audio devices, such as speakers, sound bars,
headphones, or home theatres, to your TV.
The image on your TV may differ from the image above depending on the model and geographical area.
- 5 -
Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV.
An antenna connection is not necessary if you connect a cable box or satellite box.
It is best to connect the both connectors using a Multi-Switch or DiSEqC Switch, etc and to set Aerial Connection
Type to Dual.
A connection method may differ depending on the model or geographical area.
The DVB-T2 system may not be supported depending on the geographical area.
- 6 -
Connecting to the Internet
You can get access to the Internet through your TV.
Settings General Network Open Network Settings Try Now
Congure network settings to connect to an available network.
Establishing a wired Internet connection
Settings General Network Open Network Settings Wired
If you connect a LAN cable, the TV automatically accesses the Internet.
If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting".
Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twisted Pair
The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
This function may not be supported depending on the model.
- 7 -
Establishing a wireless Internet connection
Settings General Network Open Network Settings Wireless
Make sure that you have the wireless access point's SSID (name) and password settings before attempting to
connect. The network name (SSID) and security key are available on the wireless access point's conguration
screen. See the wireless access point's user manual for more information.
Wireless Connection
Select your wireless network.
Refresh
Manage Saved Networks
The image on your TV may differ from the image above depending on the model and geographical area.
If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or
PBC button on your access point within 2 minutes. The TV will connect automatically.
To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press
the Select button.
- 8 -
Checking the Internet connection status
Settings General Network Network Status Try Now
View the current network and Internet status.
Resetting Your Network
Settings General Network Reset Network Try Now
Restore the network settings to the factory default.
Turning on the TV with a mobile device
Settings General Network Expert Settings Power On with Mobile
You can turn on the TV using a mobile device connected to the same network as the TV.
This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay
function.
Connecting an IP control device to the TV
Settings General Network Expert Settings IP Remote
You can connect an IP control device to the TV remotely to manage your IP device.
To use this function, Power On with Mobile must be turned on.
Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if
an authorised third-party custom controller is installed and congured specically for a Samsung TV and if your Wi-Fi
network is password protected.
This function may not be supported depending on the model or geographical area.
Changing the name of the TV
Settings General System Manager Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the
name.
- 9 -
Screen Sharing (Smart View) with your Mobile Device
You can watch the screen of your mobile device on the TV screen through Smart View or Tap View.
For information on how to share the screen with your mobile device, refer to
Source Connection Guide
Smartphone Screen Sharing (Smart View).
To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote
control.
You can watch in full screen by setting the aspect ratio to 16:9 in Screen Sharing (Smart View) of your mobile
device.
Use AirPlay if you are an iPhone or iPad user. For more information, refer to Source Connection Guide
Smartphone Apple AirPlay.
While content of your mobile device is playing on the TV, you can adjust the TV volume by using the volume
button on the mobile device.
- 10 -
Using the Multi View
While watching the TV, you can see content from your mobile device through mirroring (Smart View).
This function may not be supported depending on the model.
In some models, you can view the image on the camera connected to the SmartThings app of your mobile device.
Q-Symphony is not supported by Multi View.
When an external device that connects to a receiver or Soundbar is used in Multi View, sound outputs from the TV speaker,
not from the receiver or Soundbar.
The following menus can be set by pressing the down directional button on the TV's remote control.
Select Content
Selects content to be displayed on the left screen.
Press the down directional button on the TV screen. Available content items appear.
Watch Mobile/Camera
Enjoy your mobile content by mirroring (Smart View).
You can view the camera video connected to the SmartThings app on your mobile.
Screen Size
Selects the desired size of Multi View.
PIP Position
Selects the position of a small screen on the full screen.
The focusing left or right screen appears as small window.
Sound Output
You will hear the sound of the selected screen through another speaker connected to the TV.
This function may not be supported depending on the model.
Sound Distribution
You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound.
This function may not be supported depending on the model.
- 12 -
Cable name Image Description
DVI
to
HDMI
DVI to HDMI cables can transmit only digital video signals and not
audio signals. We recommend that you use HDMI to HDMI cables.
Optical
Optical cables are used to transmit audio signals to external
speakers with low signal loss.
Optical cables do not transmit video signals.
Component
Component cables transmit analogue signals.
The video signal is separated and transmitted to the red, green and
blue terminals to provide HD (1080i) pictures. The audio signal is
transmitted to the red and white terminals.
Composite
Composite cables transmit analogue signals.
The video signal is transmitted to the yellow terminal and the audio
signal is transmitted to the red and white terminals.
Available connection cables may differ depending on the model or geographical area.
- 14 -
Switching between external devices connected to the TV
You can switch between TV programmes and the content of external devices.
Source
When you select a connected external device on the Source screen, the output of the selected device is displayed on
the TV's screen.
On the standard remote control, press the SOURCE button.
To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control,
connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically
switched to the output of the device or you can congure universal remote control for the device automatically. For more
information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote".
When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media
content listed on the device.
This function may not be supported depending on the device and geographical area.
Editing the name and icon of an external device
Source
You can change the port name for a connected external device or add it to the Home Screen.
Sources
Universal Remote
Edit
Information
Add to Home
Source
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Move the focus to a connected external device.
2.
Press the up directional button. The following functions become available.
Available functions may differ depending on the port type.
- 15 -
Connection Notes
When connecting an external device, note the following.
The number of connectors and their names and locations may differ with the model.
Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors
and their names and locations may differ with the manufacturer.
Connection notes for HDMI
The following types of HDMI cables are recommended:
High Speed HDMI Cable
High Speed HDMI Cable with Ethernet
Premium High Speed HDMI Cable
Premium High Speed HDMI Cable with Ethernet
Ultra High Speed HDMI Cable
Use an HDMI cable with a thickness of 17 mm or less.
Using a non-certified HDMI cable may result in a blank screen or a connection error.
Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial
cables standardised by the IEEE.
Use a cable shorter than 3 m to get the best UHD viewing quality.
Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC
does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.
When the TV is connected to an external device such as a DVD/BD player or a set-top box via HDMI, power sync
mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external
devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.
This function may not be supported depending on the model.
- 17 -
Connection notes for mobile devices
To use the Smart View function, the mobile device must support a mirroring function such as Screen Mirroring or
Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's
user manual.
To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile
device supports Wi-Fi Direct function, refer to the mobile device's user manual.
The mobile device and your Smart TV must be connected to each other on the same network.
Use AirPlay if you are an iPhone or iPad user. For more information, refer to
Source Connection Guide
Smartphone Apple AirPlay.
This function may not be supported depending on the model.
The video or audio may stop intermittently, depending on network conditions.
When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality or functionality, for example, if
the network has an NAS (Network-Attached Storage) device.
- 19 -
Remote Control and Peripherals
You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease
of use.
About the Samsung Smart Remote
Learn about the buttons on the Samsung Smart Remote.
- 20 -
Button Description
(Play/pause)
When pressed, the playback controls appear. Using these controls, you can control the media
content that is playing.
Press the button to use the recording or Timeshift function while watching the broadcast.
(Volume)
Move the button up or down to adjust the volume. To mute the sound, press the button. When
pressed for 1 second or more, the Accessibility Shortcuts appears.
(Channel)
Move the button up or down to change the channel. To see the Guide screen, press the button.
When pressed for 1 second or more, the Channel List screen appears.
Press and hold the button up or down to quickly change the channel.
(Launch app button)
Launch the app indicated by the button.
This function may not be supported depending on the model or geographical area.
Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental
conditions.
The images, buttons and functions of the Samsung Smart Remote may differ with the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must congure universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote".
To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect
the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)".
- 22 -
About the Samsung Smart Remote (The Frame)
Learn about the buttons on the Samsung Smart Remote that comes with The Frame.
- 23 -
Button Description
(Power)
When watching TV, press to switch to Art mode. In Art mode, press to switch to watching TV.
Press and hold to turn off the TV completely.
When the TV turns off and on again, display the last used mode.
(Bixby)
Runs Bixby. Press and hold the button, say a command, and then release the button to run
Bixby.
When you press the button, the Explore Now menu appears at the bottom of the screen. To
move to the Explore Bixby screen, press the Select button.
The supported Bixby's languages and features may differ by geographical region.
(Number button)
Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values.
Select numbers and then select Done to enter a numeric value. Use to change the channel,
enter a PIN, enter a ZIP code, etc.
When pressed for 1 second or more for a channel that supports the teletext service, the
TTX menu appears on the TV screen. For more information, refer to "Teletext Feature".
(Colour button)
When pressed, coloured buttons appear on the screen. Use this button to access additional
options that are specic to the feature in use.
To immediately set Brightness while enjoying Art mode, press the button.
Directional button
(up/down/left/right)
Moves the focus.
Select
Selects or runs a focused item. When pressed while you are watching a broadcast programme,
detailed programme information appears.
(Return)
Press to return to the previous menu. When pressed for 1 second or more, the running function
is terminated. When pressed while you are watching a programme, the previous channel
appears.
(Smart Hub)
Press to return to the Home Screen.
Press in Art mode to switch to TV mode.
- 24 -
About the Samsung Smart Remote (The Sero)
Learn about the buttons on the Samsung Smart Remote that comes with The Sero.
- 26 -
Controlling External Devices with a Samsung Remote Control - Using the
Universal Remote
Control the TV and connected external devices with a Samsung remote control.
Source Universal Remote
You can control external devices connected to the TV using a Samsung remote control. To control external devices,
register them by following the instructions on the screen.
This function may not be supported depending on the model or geographical area.
You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control
without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)".
Specic external devices connected to the TV may not support the universal remote feature.
Do not place any obstacles in front of an external device and TV's logo. It may cause signals from the remote control to be
transmitted improperly.
The TV memorises both the external device and its connection port (HDMI 1, HDMI 2, etc.).
If you have difculty controlling external devices with the Universal Remote, try adjusting the positions of the external
devices.
This function may not operate properly depending on the TV installation environment and the features of external devices.
- 30 -
Using Anynet+ (HDMI-CEC)
Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and
that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote
control.
Connecting an external device through Anynet+ and using their menus
Settings General External Device Manager Anynet+ (HDMI-CEC) Try Now
1.
Set Anynet+ (HDMI-CEC) to On.
2.
Connect an HDMI-CEC-compliant device to the TV.
3.
Turn on the connected external device.
The device is automatically connected to the TV. After the connection process is nished, you can access the menu
of the connected device using your TV remote and control the device.
The connecting process can take up to 2 minutes to complete.
Read before connecting an Anynet+ (HDMI-CEC) device
Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may
not support Anynet+ (HDMI-CEC).
You can congure the TV's Universal Remote to control third-party cable boxes, Blu-ray players and home theatres that do
not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control -
Using the Universal Remote".
Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMI-
CEC)-enabled device again.
Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those devices are either in
standby mode or turned on.
Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theatres.
Anynet+ (HDMI-CEC) can control only one home theatre system.
To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1
home theatre system directly to the external device's digital audio output connector.
If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only
with the universal remote control.
- 31 -
Controlling the TV with a Keyboard, Mouse or Gamepad
Connecting a keyboard, mouse or gamepad to make it easier to control the TV.
Settings General External Device Manager Input Device Manager Try Now
You can connect a keyboard, mouse or gamepad to make it easier to control the TV.
Connecting a USB keyboard, mouse or gamepad
Plug the keyboard, mouse or gamepad cable into the USB port.
If you connect a mouse, it is available only in the Internet app and Remote Access function.
XInput USB gamepads are supported.
For more information, refer to Input Device in Connection Guide ( Source Connection Guide Input Device).
Connecting a Bluetooth keyboard, mouse or gamepad
Settings General External Device Manager Input Device Manager Bluetooth
Device List
If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available
devices again.
If you connect a mouse, it is available only in the Internet app.
For more information about how to connect a Bluetooth device, refer to the Bluetooth device's user manual.
This function may not be supported depending on the model or geographical area.
- 32 -
Using the keyboard and mouse
Button Description
Directional keys Moves the focus
Windows key Displays the TV settings
Enter key Selects or runs a focused item
ESC key Returns to the previous screen
F1 / F2 / F3 / F4 key Colour buttons ― / / /
F5 key Displays the Home Screen
F6 key Displays the Source screen
F7 key Displays the Channel List
F8 key Mutes the sound
F9 / F10 key Adjusts the volume
F11 / F12 key Changes the channel
Page Up / Page Down Scrolls a web page displayed by the Internet app.
Left-click
Available only in the Internet app. You can click a menu or link to start a function as you do
on a PC.
Right-click
Available only in the Internet app. You can use the following functions:
The options displayed in the menu may differ depending on the selected item.
Open
Open Link in New Tab
Enable Scroll Mode
The key operation may differ depending on some apps or the keyboard.
- 33 -
Setting up the input devices
Settings General External Device Manager Input Device Manager
Keyboard Settings
You can set up the keyboard with the Keyboard Language and Keyboard type functions.
Mouse Settings
You can set up the mouse with the Primary Button and Pointer Speed functions.
Entering Text using the On-Screen Virtual Keyboard
Use the virtual keyboard to enter text on your TV.
Recommend text
Options
Predict Next Character
The image on your TV may differ from the image above depending on the model and geographical area.
1.Recommend text
When you type a word you want to use as a search term, this function displays related suggestions from which you
can choose one.
- 34 -
2.Options
Select on the virtual keyboard screen. The following options are available:
The options available may differ depending on the function running currently.
Recommend text
Reset Recommended Text Memory
Accented Character Preview
Predict Next Character (when using direction buttons)
Language
3.Predict Next Character
Each time you type a character on the virtual keyboard, the next characters predicted to be typed are displayed. You
can use the directional buttons on the remote control to select one.
Entering Text using the remote control's microphone and the on-screen virtual keyboard
When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into
the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as
text.
Entering text with your voice may not be supported for some functions.
This function may not be supported depending on the model or geographical area.
- 35 -
Smart Features
You can enjoy various apps with Smart Hub.
Using Smart Hub
View descriptions of Smart Hub's basic functions.
From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos or
listen to music stored on external storage devices, and perform more functions.
Some Smart Hub services are paid services.
To use Smart Hub, the TV must be connected to the Internet.
Some Smart Hub features may not be supported depending on the service provider, language or geographical area.
Smart Hub service outages can be caused by disruptions in your Internet service.
To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal information.
Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms &
Privacy by navigating to Settings Terms & Privacy. Try Now
If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select
Reset Smart Hub ( Settings Support Device Care Self Diagnosis Reset Smart Hub).
- 36 -
Displaying the Home Screen
Press the button.
Sources
TV HDMI 1 USB
Remote Access
Connection Guide
Universal Remote
Source
The image on your TV may differ from the image above depending on the model and geographical area.
On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be
moved or deleted from the screen.
1. Settings
When the focus is moved to Settings, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
e-Manual
You can open the user manual embedded in your TV.
Intelligent Mode
In Intelligent Mode, the TV recognises and analyses the surroundings, noise, the content and your usage
patterns to provide the best viewing experience. To turn Intelligent Mode on or off, press the Select button. To
set the detailed options, press the up directional button, and then select Intelligent Mode Settings.
This function is supported only in QLED TV (except for Q6 series), The Frame, The Serif and The Sero.
For more information about the Intelligent Mode, refer to "Using the Intelligent Mode".
- 37 -
Picture Size
You can change to the picture size you want to view. To make ne adjustments, press the up directional button,
and then select Go to Picture Size.
Colour Tone
You can select a colour tone suitable for your viewing preferences. To change to a colour tone that you want,
press the Select button.
Picture Clarity
You can optimise pictures that contain a lot of motions. To turn this function on or off, press the Select button.
To set the detailed options, press the up directional button, and then select Picture Clarity Settings.
Contrast Enhancer
You can prevent excessive differences between bright and dark areas on the TV screen. To change the Contrast
Enhancer setting, press the Select button.
Digital Output Audio Format
You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI
(eARC) for external devices that support the Dolby Digital+ format.
Colour Space
You can set the spectrum of colours on the TV screen. To change to a colour space that you want, press the
Select button. To set the detailed options, press the up directional button, and then select Colour Space
Settings.
Device Care
You can run Device Care to diagnose and optimise your TV. Device Care can also check and optimise the TV's
storage. If any trouble found, it can call for technical support.
All Settings
Display the Settings menu.
These functions may not be supported depending on the model or geographical area.
2.
Source
You can select an external device connected to the TV.
For more information, refer to "Switching between external devices connected to the TV".
3. Search
You can search for channels, programmes, movie titles and apps from Smart Hub.
To use this feature, the TV must be connected to the Internet.
- 39 -
4. Apps
You can enjoy a wide range of content including news, sports, weather and games by installing the corresponding
apps on your TV.
To use this feature, the TV must be connected to the Internet.
For more information, refer to "Using the Apps Service".
5. Ambient Mode
You can enhance your living space with decorative content that matches the surroundings or view essential real-
time information such as weather, time and news on the TV screen when you are not watching TV.
To return to the TV mode, press the
button in Ambient Mode. To shut off the TV, press the button.
If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode.
This function may not be supported depending on the model.
For more information about the Ambient Mode, refer to "Using the Ambient Mode".
6.Home
This menu appears rst when you press the button. Then you can quickly use any of Samsung Account,
Notication or Privacy Choices.
Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
For more information about the Samsung Account, refer to "Using a Samsung account".
Notication
You can view a list of notications for all events that occur on your TV. A notication appears on the screen
when it is time to schedule viewing or schedule recording or when an event occurs on a registered device.
If you move the focus to Notication, and then press the Select button, a notication window appears on the
right and the following functions are available:
Delete All
You can delete all your notifications.
Settings
You can select services you want to be notified about.
When you select Allow sound, notifications are displayed with a notification sound.
Privacy Choices
You can view and set the privacy policy for Smart Hub and various other services.
- 40 -
7.Universal Guide
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas and
movies in one place. Universal Guide can recommend content tailored to your preferences.
You can use this feature on your mobile device with the Samsung SmartThings app.
To enjoy the content from these apps on your TV, they must be installed on the TV.
When you watch some paid content, you may need to make a payment using their associated app.
Some content may be restricted depending on your network conditions and your subscriptions to paid channels.
Parental control is necessary when children use this service.
Images may look blurry depending on the service provider's circumstances.
This function may not be supported depending on the model or geographical area.
. Art
When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image
content such as artworks or photos or to display the content.
This function is supported only in The Frame.
For more information, refer to the provided user manual.
. Portrait Mode
When you do not use The Sero, you can rotate its screen vertically to see content such as photos, images, and time
display.
This function is supported only in The Sero.
For more information, refer to the provided user manual.
- 41 -
Viewing detailed information about the content
When you are enjoying content in Ambient Mode, press the up directional button to view detailed information about
the content.
Entering the TV viewing screen from Ambient Mode
To enter the TV viewing screen from Ambient Mode, press the button or select TV in the Ambient Mode
browser screen.
If you press the button when the TV is turned off, the TV viewing screen appears.
- 50 -
Using the Shortcuts
You can easily use the contents of Sources without running a series of commands.
To display the Shortcuts menu screen, press and hold the
button for 1 second or more.
To return to the TV mode, press the button.
This function may not be supported depending on the model.
Shortcuts
Sources
e-Manual
Settings
Terrestrial
The image on your TV may differ from the image above depending on the model and geographical area.
1.Sources
You can select an external device connected to the TV.
2.Channels
You can add, move or remove broadcast channels.
3.
e
e-Manual
Displays the e-Manual guide.
4. Settings
Displays the main on-screen menu.
5.Terrestrial, Cable, Satellite or Service Provider
Choose the broadcast type of the content: Terrestrial, Cable, Satellite or Service Provider.
This function may not be supported depending on the incoming broadcast signal.
- 51 -
Adding channels
1.
Move the focus to to add the current channel.
2.
Select .
3.
Move to the desired location.
4.
Press the Select button.
The target channel is added in the bookmark (Channels) area.
Moving channels
1.
Move the focus to the channel to move.
2.
Press the down directional button.
3.
Select Move.
4.
Move the selected channel to the desired location.
5.
Press the Select button.
The selected channel is moved.
Removing a channels
1.
Move the focus to the channels to remove.
2.
Press the down directional button.
3.
Select Remove.
The selected channel is removed.
- 52 -
Using the Apps Service
Download and run various apps from Smart Hub.
Apps
You can enjoy a wide range of content including news, sports, weather and games by installing the corresponding
apps on your TV.
To use this feature, the TV must be connected to the Internet.
When Smart Hub is launched for the rst time, the default apps are automatically installed. The default apps may differ
depending on the geographical area.
Apps
Editor's Choice
Most Popular
The image on your TV may differ from the image above depending on the model and geographical area.
1. Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
If you are signed out of your Samsung account, select Sign In to sign in.
If you want to download new apps using Apps, rst sign in to your Samsung account.
2. App Search
You can search for available apps.
3.
Settings
You can manage the installed apps.
- 57 -
Installing an app
1.
Move to the app you want to install, and then press the Select button. The detailed information screen appears.
2.
Select Install. When the installation is complete, the Open menu appears.
3.
Select Open to run the app immediately.
You can view installed apps on the Settings screen.
If the TV's internal memory is insufcient, you can install some specic apps on a USB device.
You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is
disconnected while an app is running, the app is terminated.
You cannot run an app installed on a USB device on a PC or another TV.
Launching an app
You can run the app desired from Downloaded App.
The icons below appear within the selected app's icon and indicate the following:
: The app is installed on a USB device.
: The app has a password.
: The app needs to be updated.
: The app supports the mirroring function.
- 58 -
Managing installed apps
Select Settings on Apps. You can manage installed apps.
Settings
Auto update : ON
Copyright
Delete
Add to Home
Lock
Move
Reinstall
View Details
The image on your TV may differ from the image above depending on the model and geographical area.
1.Removing an app
1.
Select an app to delete.
2.
Select Delete.
The selected app is deleted.
Ensure that the related app data is also removed when you remove an app.
Standard apps cannot be uninstalled.
2.Adding apps to the Home Screen
1.
Select an app to add.
2.
Select Add to Home.
3.
After the Home screen appears, move the selected app to the desired location.
4.
Press the Select button.
The selected app is added to the Home Screen.
If the selected app is already added to the Home Screen, this function is disabled.
- 59 -
Listening to your mobile device sound through the TV speaker using Sound Mirroring
1.
Search for and connect to your TV from the (Bluetooth) device list on your mobile device.
2.
Select media content to play on your mobile device.
The selected contents media is played through the TV speaker.
Some models enter Ambient Mode, Art mode or Portrait Mode automatically, and then play the selected media contents.
If the TV and the sound bar are connected wirelessly, the operation may be restricted.
Buttons and functions available while playing multimedia content
Press the Select button while playing any video, photo or recorded content. The following buttons appear.
The provided buttons and functions may not be supported depending on the model or geographical area.
The available buttons and functions may differ with the content you are viewing or playing.
Pause / Play
Pauses or plays the multimedia content. You can use the following functions when the video is paused. Note that
with the video paused, the TV does not play audio.
Slow Rewind or Slow Forward: Allows you to play a video slowly backward or forward by selecting the
or
option. There are 3 playback speeds. To change the playback speed, press the option repeatedly. To
return to normal speed, select the option or press the button.
Jump Backward / Jump Forward
Press the up directional button to move the focus to the playback control bar, and then select the left or right
directional button in the playback control bar to move backward or forward by 10 seconds in the video.
- 69 -
Move to a specific playback section, move up the focus on the playback bar, and then select one of the five
thumbnails.
This function may not be supported depending on the file format.
Stop
Stop the contents being played.
Previous / Next
Displays the previous or the next multimedia content file.
Rewind / Fast Forward
Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up to 3 times
faster than normal, select the button repeatedly. To return to normal speed, select the
option or press the
button.
360 Mode
Provides a 360-degree view for videos and photos.
This function may not be supported depending on the file format.
Video files using the mjpeg codec do not support a 360-degree view.
When a video or photo does not support a 360-degree view, applying 360 rotation to it may cause the screen to look
distorted.
Videos may be interrupted if 360 rotation is applied during double speed playback.
Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other
functions during playback.
- 70 -
Using Input Signal Plus
Settings General External Device Manager Input Signal Plus Try Now
Expands the input signal range for HDMI connections.
When you select the HDMI connector you want to use for Input Signal Plus, and then press the Select button to set the
Input Signal Plus function to On, the TV screen may icker.
When you connect the TV to an external device that supports only the UHD 24 Hz or UHD 30 Hz frequency or any FHD
frequency, the Input Signal Plus function may not be available. In this case, turn off the Input Signal Plus function.
For more information about the supported UHD resolutions, refer to "Supported Resolutions for UHD Input Signals".
Using HDMI black level
Settings General External Device Manager HDMI Black Level Try Now
Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast or dull colours
generated by external devices connected to the TV via an HDMI cable.
This function is only available when the input signal connected to the TV via an HDMI connector is set to RGB444.
- 100 -
Using the Smart Hub Home Screen
On the leftmost part of the Smart Hub home screen is the static menu listed below. You can quickly and easily use
the listed menu items to access the main TV settings or external devices, search and apps.
Settings
When the focus is moved to Settings, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons. You can set e-Manual, Intelligent Mode, Picture
Mode, Sound Mode, Sound Output, Game Mode, Subtitle, Audio Language, PIP, Network, Colour Tone, Picture
Clarity, Digital Output Audio Format, Colour Space, Device Care and All Settings.
These function may not be supported depending on the model or geographical area.
Source
You can select an external device connected to the TV.
For more information, refer to "Switching between external devices connected to the TV".
Search
A virtual keyboard appears on the screen and you can search for channels, programmes, titles of movies or apps
provided by the Smart Hub service.
To use this feature, the TV must be connected to the Internet.
Apps
You can enjoy a wide range of content including news, sports, weather and games by installing the
corresponding apps on your TV.
To use this feature, the TV must be connected to the Internet.
For more information, refer to "Using the Apps Service".
- 234 -
234


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