773840
15
Zoom out
Zoom in
Previous page
1/84
Next page
The CI+ does not work.
Your Samsung TV conforms to the CI+ 1.4 standards.
Where a CI+ Common Interface module is incompatible with this device, then please remove the module
and contact the CI+ operator for assistance.
The remote control does not work.
Check if the power indicator at the bottom of the TV blinks when you press the remote's Power button. If it
does not, replace the remote control's batteries.
Make sure that the batteries are installed with their poles (+/–) in the correct direction.
Try pointing the remote directly at the TV from 1.5-1.8 m away.
If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.
The cable box or satellite box remote control doesn’t turn the TV on or off or adjust the
volume.
Programme the cable box or satellite box remote control to operate the TV. Refer to the cable box or
satellite box user manual for the SAMSUNG TV code.
The TV settings are lost after 5 minutes.
The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode ( > Settings
> General > System Manager > Usage Mode > Home Mode).
Intermittent Wi-Fi
Make sure the TV has a network connection ( > Settings > General > Network > Network Status).
Make sure the Wi-Fi password is entered correctly.
Check the distance between the TV and the modem or access point. The distance should not exceed 15.2 m.
Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles
between the TV and the modem or access point. (The Wi-Fi strength can be decreased by appliances,
cordless phones, stone walls/fireplaces, etc.)
Single story Multi story
Wireless access point
Wireless repeater
Contact your Internet Service Provider (ISP) and ask them to reset your network circuit to re-register the
MAC addresses of your new modem or access point and the TV.
English - 15
English
15


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Samsung QE49Q65R at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Samsung QE49Q65R in the language / languages: English, German, Dutch, French as an attachment in your email.

The manual is 1.6 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info