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Português - 21
O que é a Assistência remota?
O serviço Assistência remota da Samsung oferece-lhe assistência individualizada com um técnico da Samsung que
poderá, remotamente:
Efectuar o diagnóstico do seu televisor
Ajustar as definições do televisor por si
Repor os valores pré-definidos do seu televisor
Instalar actualizações de firmware recomendadas
Como funciona?
Ter um técnico da Samsung a prestar assistência remota ao seu televisor é realmente muito simples.
1. Contacte o centro
de atendimento da
Samsung e peça
assistência remota.
2. Abra o menu do seu
televisor e aceda à
secção Assistência.
3. Seleccione Gestão
Remota e indique o
número do PIN ao
agente.
4. O agente acederá
então ao seu
televisor. Simples!
Alteração da palavra-passe
Menu do ecrã > Sistema > Alterar PIN
Permite alterar a palavra-passe do televisor.
1. Execute a opção Alterar PIN e depois introduza a palavra-passe actual no campo correspondente à palavra-
passe. A palavra-passe predefinida é 0000.
2. Introduza uma nova palavra-passe e depois introduza-a novamente para a confirmar. A alteração da palavra-passe
está concluída.
Caso se esqueça do código PIN, carregue nos botões pela seguinte sequência, repondo o PIN para “0-0-0-0”:
quando o televisor se ligar: MUTE Mais volume RETURN Menos volume RETURN Mais volume
RETURN.
Resolução de problemas e outras informações
[PF5500-XA]BN68-04943C-02POR.indb 21 2013-05-20 �� 2:42:31
21


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