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Troubleshooting
Troubleshooting
Checkpoints
If you encounter a problem with the oven, rst check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem Cause Action
The buttons cannot
be pressed properly.
If there is foreign
matter caught
between the buttons
Touch model: if there
is moisture on the
exterior
If the Lock function
is set
Remove the foreign
matter and try again.
Remove the moisture
and try again.
Check whether the
Lock function is set.
The time is not
displayed.
If there is no power
supplied
Check whether there is
power supplied.
The oven does not
work.
If there is no power
supplied
Check whether there is
power supplied.
Check if the Demo
mode is on.
The oven stops while
in operation.
If it is unplugged from
the power socket
Reconnect the power.
Problem Cause Action
The power turns off
during operation.
If continuous cooking
takes a long time
If the cooling fan does
not work
If the oven is installed
in a place without
good ventilation
When using several
power plugs in the
same socket
After cooking for a
long time, let the oven
cool.
Listen for the sound of
the cooling fan.
Keep the gaps
specied in the
product installation
guide.
Use a single plug.
There is no power to
the oven.
If there is no power
supplied
Check whether there is
power supplied.
The oven exterior
is too hot during
operation.
If the oven is installed
in a place without
good ventilation
Keep the gaps
specied in the
product installation
guide.
The door cannot be
opened properly.
If there is food residue
stuck between the
door and product
interior
Clean the oven well
and then open the
door again.
The interior light is
dim or does not turn
on.
If the lamp turns on
and then off
If the lamp is covered
by foreign matter
during cooking
The lamp
automatically turns off
after a certain amount
of time to save power.
You can turn it on
again by pressing
Oven light.
Clean the inside of the
oven and then check.
538


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