Manual Samsung NV7B576 (page 505 of 510) (English, German, Dutch, Danish, French, Swedish, Norwegian, Finnish)

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English 57

Troubleshooting

Problem Cause Action

There is no power

to the oven.

• If there is no power

supplied

• Check whether there is

power supplied.

The oven exterior

is too hot during

operation.

• If the oven is installed

in a place without good

ventilation

• Keep the gaps specified

in the product installation

guide.

The door cannot

be opened

properly.

• If there is food residue

stuck between the door

and product interior

• Clean the oven well and

then open the door again.

The interior light

is dim or does not

turn on.

• If the lamp turns on and

then off

• The lamp automatically

turns off after a certain

amount of time to save

power. You can turn it

on again by pressing the

oven light button.

• If the lamp is covered

by foreign matter during

cooking

• Clean the inside of the

oven and then check.

Electric shock

occurs on the

oven.

• If the power is not

properly grounded

• If you are using a socket

without grounding

• Check whether the

power supply is properly

grounded.

There is water

dripping.

• There may be water or

steam in some cases

depending on the food.

This is not a product

malfunction.

• Let the oven cool and

then wipe with a dry dish

towel.

There is steam

through a crack in

the door.

There is water

remaining in the

oven.

Problem Cause Action

The brightness

inside the oven

varies.

• The brightness changes

depending on power

output changes.

• Power output changes

during cooking are not

malfunctions, so there is

no need to worry.

Cooking is

finished, but the

cooling fan is still

running.

• The fan automatically

runs for a certain amount

of time to ventilate

inside the oven.

• This is not a product

malfunction, so there is no

need to worry.

The oven does not

heat.

• If the door is open • Close the door and restart.

• If oven controls are not

correctly set

• Refer to the chapter on

oven operation and reset

the oven.

• If the household fuse has

been blown or the circuit

breaker has been tripped.

• Replace the fuse or reset

the circuit. If it happens

repeatedly, call an

electrician.

Smoke comes out

during operation.

• During initial operation • Smoke may come from

the heater when you first

use the oven. This is not

a malfunction, and if you

run the oven 2-3 times, it

should stop happening.

• If there is food on the

heater

• Let the oven cool

sufficiently and remove

the food from the heater.

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Samsung NV7B576 Manual

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