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English 47
Troubleshooting
Problem Cause Action
The oven does not
cook properly.
If the door is often
opened during cooking
Do not frequently open
the door unless you
are cooking things that
need to be turned. If
you frequently open
the door, the interior
temperature will be
lower and this may
affect the results of
your cooking.
The oven is warm
during pyro
cleaning.
This is because pyro
cleaning uses high
temperatures.
This is not a product
malfunction, so there is
no need to worry.
There is a burning
smell during pyro
cleaning.
Pyro cleaning uses high
temperatures, so you
may smell food residue
burning.
This is not a product
malfunction, so there is
no need to worry.
Steam cleaning
does not work.
This is because the
temperature is too high.
Let the oven cool and
then use.
Dual cook mode
does not work.
If the divider is not
properly assembled
Insert the divider
correctly and use.
Single cook mode
does not work.
If the divider is inserted
in the oven.
Take out the divider
and use.
The fan of the
cavity, that is not
being used in Dual
cook, is operating
(or the temperature
of the cavity is hot).
For the best cooking
performance and
results, fan and the
heater of the cavity that
is not being used may
operate.
This is not a product
malfunction, so there is
no need to worry.
Problem Cause Action
Cooking is nished,
but the cooling fan
is still running.
The fan automatically
runs for a certain
amount of time to
ventilate inside the
oven.
This is not a product
malfunction, so there is
no need to worry.
The oven does not
heat.
If the door is open
If oven controls are not
correctly set
If the household fuse
has been blown or the
circuit breaker has been
tripped.
Close the door and
restart.
Refer to the chapter
on oven operation and
reset the oven.
Replace the fuse or
reset the circuit. If it
happens repeatedly, call
an electrician.
Smoke comes out
during operation.
During initial operation
If there is food on the
heater
Smoke may come from
the heater when you
rst use the oven. This
is not a malfunction,
and if you run the oven
2-3 times, it should stop
happening.
Let the oven cool
sufciently and remove
the food from the
heater.
There is a burning
or plastic smell
when using the
oven.
If using plastic or other
containers that are not
heat-resistant
Use glass containers
suitable for hot
temperatures.
NV75N5671RS_EU_DG68-01055C-01_EN+DE.indb 47 2018-02-14  6:17:25
47


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