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Troubleshooting
Troubleshooting
Problem Cause Action
Cooking is nished,
but the cooling fan
is still running.
The fan automatically
runs for a certain
amount of time to
ventilate inside the
oven.
This is not a product
malfunction, so there is
no need to worry.
The oven does not
heat.
If the door is open
If oven controls are not
correctly set
If the household fuse
has been blown or the
circuit breaker has been
tripped.
Close the door and
restart.
Refer to the chapter
on oven operation and
reset the oven.
Replace the fuse or
reset the circuit. If it
happens repeatedly, call
an electrician.
Smoke comes out
during operation.
During initial operation
If there is food on the
heater
Smoke may come from
the heater when you
rst use the oven. This
is not a malfunction,
and if you run the oven
2-3 times, it should stop
happening.
Let the oven cool
sufciently and remove
the food from the
heater.
There is a burning
or plastic smell
when using the
oven.
If using plastic or other
containers that are not
heat-resistant
Use glass containers
suitable for hot
temperatures.
Problem Cause Action
The door cannot be
opened properly.
If there is food residue
stuck between the door
and product interior
Clean the oven well
and then open the door
again.
The interior light
is dim or does not
turn on.
If the lamp turns on and
then off
If the lamp is covered
by foreign matter
during cooking
The lamp automatically
turns off after a certain
amount of time to save
power. You can turn it
on again by pressing
the oven light button.
Clean the inside of the
oven and then check.
Electric shock
occurs on the oven.
If the power is not
properly grounded
If you are using a socket
without grounding
Check whether the
power supply is
properly grounded.
There is water
dripping.
There may be water or
steam in some cases
depending on the food.
This is not a product
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
There is steam
through a crack in
the door.
There is water
remaining in the
oven.
The brightness
inside the oven
varies.
The brightness changes
depending on power
output changes.
Power output changes
during cooking are not
malfunctions, so there is
no need to worry.
NV75N5641RS_EU_DG68-01057C-03_EN+DE.indb 46 2018-02-09  8:43:15
46


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