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42 English
Troubleshooting
Troubleshooting
Problem Cause Action
The oven does not
cook properly.
If the door is often opened
during cooking
Do not frequently open
the door unless you are
cooking things that need to
be turned. If you frequently
open the door, the interior
temperature will be lower
and this may affect the
results of your cooking.
The oven is warm
during pyro
cleaning.
This is because pyro
cleaning uses high
temperatures.
This is not a product
malfunction, so there is no
need to worry.
There is a burning
smell during pyro
cleaning.
Pyro cleaning uses high
temperatures, so you
may smell food residue
burning.
This is not a product
malfunction, so there is no
need to worry.
Steam cleaning
does not work.
This is because the
temperature is too high.
Let the oven cool and then
use.
Dual cook mode
does not work.
If the divider is not
properly assembled
Insert the divider correctly
and use.
Single cook mode
does not work.
If the divider is inserted in
the oven.
Take out the divider and
use.
Problem Cause Action
Cooking is
finished, but the
cooling fan is still
running.
The fan automatically runs
for a certain amount of
time to ventilate inside
the oven.
This is not a product
malfunction, so there is no
need to worry.
The oven does not
heat.
If the door is open Close the door and restart.
If oven controls are not
correctly set
Refer to the chapter on
oven operation and reset
the oven.
If the household fuse has
been blown or the circuit
breaker has been tripped.
Replace the fuse or reset
the circuit. If it happens
repeatedly, call an
electrician.
Smoke comes out
during operation.
During initial operation Smoke may come from
the heater when you first
use the oven. This is not
a malfunction, and if you
run the oven 2-3 times, it
should stop happening.
If there is food on the
heater
Let the oven cool
sufficiently and remove the
food from the heater.
There is a burning
or plastic smell
when using the
oven.
If using plastic or other
containers that are not
heat-resistant
Use glass containers
suitable for hot
temperatures.
NV75K5571RM_EU_DG68-00738B-01_EN.indd 42 2016-12-19  11:53:39
42


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