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Troubleshooting
Water collector
01
01 Water collector
The water collector collects not only excess
moisture from cooking but also food
residue. Regularly empty and clean the
water collector.
WARNING
If you encounter a water leak from the
water collector, contact us at a local
Samsung service center.
Replacement
Bulbs
1. Remove the glass cap by turning anti-
clockwise.
2. Replace the oven light.
3. Clean the glass cap.
4. When done, follow step 1 above in the
reverse order to reinsert the glass cap.
WARNING
Before replacing a bulb, turn off the oven and unplug the power cord.
Use only 25-40 W / 220-240 V, 300 °C heat-resistant bulbs. You can purchase
approved bulbs at a local Samsung service center.
Always use a dry cloth when handling a halogen bulb. This is to prevent the
bulb from being tampered with ngerprints or sweat, resulting in a shortened
lifecycle.
Checkpoints
If you encounter a problem with the oven, rst check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem Cause Action
The buttons cannot
be pressed properly.
If there is foreign matter
caught between the
buttons.
Remove the foreign
matter and try again.
Touch model: if there is
moisture on the exterior.
Remove the moisture and
try again.
If the lock function is set. Check whether the lock
function is set.
The time is not
displayed.
If there is no power
supplied.
Check whether there is
power supplied.
The oven does not
work.
If there is no power
supplied.
Check whether there is
power supplied.
The oven stops while
in operation.
If it is unplugged from
the power socket.
Reconnect the power.
The power turns off
during operation.
If continuous cooking
takes a long time.
After cooking for a long
time, let the oven cool.
If the cooling fan does
not work.
Listen for the sound of
the cooling fan.
If the oven is installed
in a place without good
ventilation.
Keep the gaps specied
in the product installation
guide.
When using several
power plugs in the same
socket.
Use a single plug.
There is no power to
the oven.
If there is no power
supplied.
Check whether there is
power supplied.
Troubleshooting
NV66M3571BS_EU_DG68-00891A-01_EN.indd 37 2016-12-13  11:43:05
37


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