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English 67
Troubleshooting
Problem Cause Action
The interior light is
dim or does not turn
on.
The door has been left open for
a long time.
The interior light may
automatically turn off when the
Eco function operates.
Close and reopen the door or
press the "Cancel" button.
The interior light is covered by
foreign matter.
Clean the inside of the oven and
check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function is
being used, this beeping sound
means it’s time to turn over the
food during thawing.
After turning over the food,
press the Start button again to
restart operation.
The oven is not level. The oven is installed on an
uneven surface.
Make sure the oven is installed
on at, stable surface.
There are sparks
during cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal containers.
When power is
connected, the oven
immediately starts to
work.
The door is not properly closed. Close the door and check again.
There is electricity
coming from the
oven.
The power or power socket is
not properly grounded.
Make sure the power and power
socket are properly grounded.
There is water
dripping.
There may be water or steam in
some cases depending on the
food.
This is not an oven malfunction.
Let the oven cool and then wipe
with a dry dish towel.
Steam leaks from the
door.
There may be water or steam in
some cases depending on the
food.
This is not an oven malfunction.
Let the oven cool and then wipe
with a dry dish towel.
NQ50J5530BS_EU_DE68-04355C-04_EN.indd 67 10/19/2017 4:49:16 PM
67


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  • will the oven just heat up without having to set the clock with a finish time? Submitted on 1-11-2018 at 20:01

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