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Symptom Check Remedy
I cannot group speakers.
Is the product connected to the
network via Wi-Fi?
If the product is connected
to the network via Bluetooth,
NFC tagging(Android only), TV
SoundConnect, or AUX IN, you
cannot use the group speakers
function.
App doesn't work properly
Does an error occur when
accessing the app?
Make sure your smart device is
compatible with the app. (See
page 85)
Press here
Make sure the app is the latest
version.
Make sure the M7's front LED
turns from red to blue.
If used with a HUB
- Make sure the HUB and the
smart device are connected to
same router.
- Make sure the HUB's indicator
LED's show that it is working
correctly. (See page 19, item 3.)
Press here
- If you experience troubles with
connecting the HUB and M7,
try relocating the M7 so that
the M7 is closer to the wireless
router or HUB.
NOTE
9
If the problem persists, consult the service center for troubleshooting.
A
Open Source License Notice
• For further information on Open Sources used in this product, please visit the website: http://
opensource.samsung.com
A
Licences
• The Spotify Software is subject to third party licenses found here :
www.spotify.com/connect/third-party-licenses.
• For more information about Spotify Connect, please visit www.spotify.
com/connect
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