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SOLUCIÓN DE PROBLEMAS
7.16
Problema
Solución
Los huecos en los caracteres son áreas en blanco que
aparecen en aquellas partes que deberían ser negras:
Si este problema ocurre mientras imprime en transparencias,
pruebe a utilizar otro tipo de transparencias. (Es normal que
aparezcan algunos huecos en los caracteres debido a la
composición de las transparencias.)
Es posible que no esté imprimiendo en la cara del papel
recomendada. Retire el papel y déle la vuelta.
Es posible que el papel no cumpla con las especificaciones
requeridas. Consulte “Especificaciones de papel” en la
página A.2.
Huecos en los caracteres
Limpie el interior de la impresora.
Compruebe el tipo y la calidad del papel. Consulte
“Especificaciones de papel” en la página A.2.
Pruebe a instalar un cartucho de tóner nuevo.
Si el problema persiste, es posible que la máquina necesite
reparación. Póngase en contacto con un representante de
servicios.
Exceso de tóner
Si aparecen rayas o manchas negras alineadas horizontalmente:
Es posible que el cartucho no esté instalado correctamente.
Extraiga el cartucho y vuelva a insertarlo.
Es posible que el cartucho esté defectuoso. Instale un
cartucho de tóner nuevo.
Si el problema persiste, es posible que la máquina necesite
reparación. Póngase en contacto con un representante de
servicios.
Rayas horizontales
Solución de problemas de calidad de impresión
93


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