586982
94
Zoom out
Zoom in
Previous page
1/130
Next page
Troubleshooting_ 94
Common PostScript problems
The following situations are PS language specific and may occur when sev-
eral printer languages are used.
PROBLEM
POSSIBLE
CAUSE
SOLUTION
PostScript file can-
not be printed.
The PostScript
driver may not be
installed correctly.
Install the PostScript
dri
ver (See "Installing
locally connected
machine’s driver" on
page 32).
Prin
t a configuration
page and verify that
the PS version is avail-
able for printing.
Re
install the PS
d
river. If the problem
persists, contact a ser-
vice representative.
“Limit Check Error”
report prints.
The print job was
too complex.
You might need to
reduce the complexity of
the page or install more
memory (See "Installing
a memory module" on
page 103
).
A PostScript error
page prints.
The print job may
not be PostScript.
Make sure that the print
job is a PostScript job.
Check to see whether
the software application
expected a setup or
PostScript header file to
be sent to the machine.
The optional tray is
not selected in the
driver.
The printer driver
has not been con-
figured to recog-
nize the optional
tray.
Open the PostScript
driver properties, select
the Device Options tab,
and set the tray option.
When printing a doc-
ument in Mac with
Acrobat Re
ader 6.0
or higher, colors
print incorrectly.
The resolution set-
ting in the printer
d
river may not be
matched with the
one in Acrobat
Reader.
Make sure that the reso-
lution setting in your
printer driver matches
the one in Acrobat
Reader.
Solid Color or
Black p
age
s
A
The imaging unit may not be installed prop-
erly. Remove the imaging unit and reinsert it.
T
he imaging unit may be defective. Remove
the imag
ing unit and install a new one (See
"Replacing the imaging unit" on page 99).
The machine may require repair. Contact a
service rep
resentative.
Loose toner Clean the inside of the machine (See "Clean-
ing the inside" on page 73).
Che
ck the paper type and quality (See "Print
medi
a specifications" on page 110).
Remo
ve the imaging unit and then, install a
ne
w one (See "Replacing the imaging unit" on
page 99).
If the problem persists, the machin
e may
require repair. Contact a service representa-
tive.
Character Voids
A
Character voids are white areas within parts of
characters that should be solid black:
Yo
u may be printing on the wrong surface of
the
paper. Remove the paper and turn it
around.
The paper may not meet paper specifica-
tions (See
"Print media specifications" on
page 110).
Horizontal stripes
AaBbC
AaBbC
AaBbC
AaBbC
AaBbC
If horizontally aligned black streaks, white
streaks or smears appear:
The
imaging unit may be installed improp-
e
rly. Remove the imaging unit and reinsert it.
The imaging unit may be defective. Remove
the imaging unit and install a new one (See
"Replacing the imaging unit" on page 99).
T
he machine might had a minor shock dur-
ing printing or copying. There is no problem
wi
th the machine. Try printing again.
If the
problem persists, the machine may
re
quire repair. Contact a service representa-
tive.
Curl If the printed paper is curled or paper does not
feed into the machine:
T
urn the stack of paper over in the tray. Also
try
rotating the paper 180° in the tray.
Change the printer option and try again. Go
to Printing Preferences, click Paper tab,
and set type to Thin (See "Opening printing
preferences" on page 52
).
CONDITION SUGGESTED SOLUTIONS
An unknown image
repetitively
appears on a few
sheets or loose
toner, light print, or
contamination
occurs.
Your machine is probably being used at an alti-
tude of 1,000 m (3,281 ft.) or above.
The high altitude may affect the print quality,
such as loose to
ner or light imaging. Change the
correct altitude setting to your machine (See
"Altitude adjustment" on page 42).
CONDITION SUGGESTED SOLUTIONS
94


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Samsung ML-551x Series at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Samsung ML-551x Series in the language / languages: English as an attachment in your email.

The manual is 34,59 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Samsung ML-551x Series

Samsung ML-551x Series User Manual - German - 137 pages

Samsung ML-551x Series User Manual - Dutch - 132 pages

Samsung ML-551x Series User Manual - French - 132 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info