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Troubleshooting_ 89
SOLVING OTHER PROBLEMS
The following chart lists some conditions that may occur and the recom-
mended solutions. Follow the suggested solution
s until the problem is cor-
rected. If the problem persists, call for service.
Other problems include:
See "Power problems" on page 89.
See "Paper feeding problems" on page 90.
See "Printing problems" on page 90.
See "Printing quality problems" on page 92.
See "Common PostScript problems" on page 94.
See "Common Windows problems" on page 95.
See "Common Linux problems" on page 95.
See "Common Mac problems" on page 96.
Power problems
Click this link to open an animation about power problems.
CONDITION SUGGESTED SOLUTIONS
The machine is
not receiving
power;
or the printer
cab
le
connection
between the com-
puter and the
machin
e is not
connected prop-
erly.
Plug in the power cord and then press the power
switch to turn the machine on.
Or press (power) on the control panel.
Disconnect the machine printer cable and recon-
nect it.
- Fo
r Local USB
- For Network Printing
Staple Empty Staple cartridge is
empty.
Replace the staple car-
tridge (See "Replacing
the stapler cartridge" on
page 106
)
Staple Low Staple cartridge is low. Prepare a new staple
cartridge
Toner Not Compati-
ble
The toner cartridge you
have installed is not for
your machine.
Install a Samsung-gen-
uine toner cartridge,
designed for your
machine.
Toner not installed The toner cartridge is not
installed or the CRUM
(Consumer Replaceable
Unit Monitor) in the car-
tridge is not properly con-
nected.
Reinstall the toner car-
tridge two or three
times. If the
problem
pers
ists, the toner car-
tridge is not being
dete
cted. Call for ser-
vice.
[tray type] cassette
Out
The tray is not properly
inserted.
Close the tray.
Waste toner Full The waste toner bottle is
full.
Replace the waste toner
bottle.
MESSAGE MEANING
SUGGESTED SOLU-
TIONS
89


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