804996
36
Zoom out
Zoom in
Previous page
1/40
Next page
ENG - 36
In case there is sound jitter, delays, or noise from the Subwoofer
and Surround Speaker
If there are any objects between the Soundbar and Subwoofer
speaker, this could cause a problem. Please reposition these to a
place without such an object.
There may be sound jitter or delays when the Subwoofer and
Surround Speaker are far from the Soundbar. Please place them
near the Soundbar.
There may be sound jitter or delays when the Soundbar is near an
instrument or electrical device that can cause radio interference.
Place the Soundbar far from such devices that can cause radio
interference. (E.g., wireless router)
Change the TV network connection status from wireless to wired.
The Subwoofer volume is too low
The original volume of the content you are playing may be low.
Try adjusting the Subwoofer level. (See page 10.)
Bring the Subwoofer speaker closer to you.
If the TV is not connected via HDMI TO TV (eARC/ARC)
Check whether the HDMI cable is correctly connected to the ARC
terminal. (See page 18.)
Connection may not be possible due to the connected external
device (set-top box, game machine, etc.). Directly connect the
Soundbar.
HDMI-CEC may not be activated on the TV. Turn on the CEC on
the TV menu. (Samsung TV: Home ( ) → Menu → Settings ( )
→ All Settings ( ) → Connection → External Device Manager
Anynet+ (HDMI-CEC) ON)
To connect with eARC, the eARC function in the TV menu should
be set to On. (Samsung TV: Home ( ) → Menu → Settings ( ) →
All Settings ( ) → Sound → Expert Settings → HDMI-eARC Mode
(Auto))
There is no sound in when connecting to the TV in HDMI TO TV
(eARC/ARC) mode
Your device is unable to play the input signal. Change the TV’s
audio output to PCM or Dolby Digital. (For a Samsung TV:
Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound
→ Expert Settings → Digital Output Audio Format)
Soundbar will not connect via Bluetooth.
When connecting a new device, switch to BT PAIRING” for
connection. (Press the PAIR button on the remote control or
press the (Mic On/Off) / (Source) button on the body for at
least 5 seconds.)
If the Soundbar is connected to another device, disconnect that
device rst to switch the device.
Reconnect it after removing the Bluetooth speaker list on the
device to connect. (Samsung TV: Home ( ) → Menu →
Settings ( ) → All Settings ( ) → Sound → Sound Output →
Bluetooth Speaker List)
The automatic TV connection may be disabled. While the
Soundbar is in “BT READY, press and hold the Left button on
the Soundbar remote control for 5 seconds to select ON-TV
CONNECT. If you see OFF-TV CONNECT, press and hold Left
button again for 5 seconds to switch the selection.
Remove and reconnect the power plug, then try again.
Initialise the product and try again. (See page 35.)
Sound drops out when connected via Bluetooth.
Some devices can cause radio interference if they are located too
close to the Soundbar. e. g. microwaves, wireless routers, etc.
If your device that is connected via Bluetooth moves too far away
from the soundbar, it may cause the sound to drop out. Move the
device closer to the soundbar.
If a part of your body is in contact with the Bluetooth transceiver
or the product is installed on metal furniture, the sound may drop
out. Check the installation environment and conditions for use.
Soundbar will not connect to Wi-Fi.
Check whether your wireless router is on.
Turn off the router, turn it back on, and then try again.
The soundbar will not connect if the wireless signal is too weak.
Try moving the router closer to the soundbar, or eliminating
any obstacles that are between the soundbar and the router, if
possible.
If your wireless router is new, you will need to recongure the
speakers network settings.
The soundbar does not turn on automatically with the TV.
When you turn off the Soundbar while watching TV, power
synchronization with the TV is disabled. First turn off the TV.
The AVA function (applicable models only) is not available in the
following cases.
The AVA function (applicable models only) will not be available
using Q-symphony function.
The AVA function (applicable models only) will not be available
when the microphone is turned off.
After connecting the TV to the Soundbar, I switched the Soundbar
mode. Then no sound is output from the TV.
If you connect your Soundbar to a mobile device while the
Soundbar is connected to the TV, the Soundbar outputs sound
from the mobile device while keeping the TV connection. So the
TV sound will not be delivered anywhere.
Disconnect the mobile device, and the TV sound will be output
from the Soundbar again.
36


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Samsung HW-Q710B at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Samsung HW-Q710B in the language / languages: English as an attachment in your email.

The manual is 10.02 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Samsung HW-Q710B

Samsung HW-Q710B User Manual - German - 40 pages

Samsung HW-Q710B User Manual - Dutch - 40 pages

Samsung HW-Q710B User Manual - French - 40 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info