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45 - English
Appendix
Symptom Check/Remedy
No HDMI output.
Check the connection between the TV and the HDMI jack of the product.
Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.
Abnormal HDMI output
appears on the screen.
If random noise appears on the screen, it means that TV does not support HDCP
(High-bandwidth Digital Content Protection).
DLNA function
You can see folders shared
through DLNA, but cannot
see the files.
DLNA shows only Photo, Music, and Movie files. It does not display other kinds of
files.
Video plays intermittently.
Check if the network is stable.
Check if the network cable is properly connected and if the network is overloaded.
The DLNA connection
between the TV and PC is
unstable.
IP addresses under the same subnetwork should be unique, otherwise IP collision
can cause an unstable connection.
Check if you have a firewall enabled.
If so, disable the firewall function.
BD-LIVE
The home cinema cannot
connect to the BD-LIVE
server.
Test whether the network connection is active by using the Network Status
function.
Check whether a USB memory device is connected to the product.
The memory device must have at least 1GB of free space to accommodate the
BD-LIVE service.
You can check the available size in BD Data Management. (See page 37)
See if the BD-Live Internet Connection option is set to Allow(All).
If all above fails, contact the contents provider or update to the latest firmware.
When using the BD-LIVE
service, an error occurs.
The USB memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 37)
When the factory default settings are restored, all stored user BD data is deleted.
Hereby, Samsung Electronics, declares that this Home Cinema System is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search
Product Support and enter the model name.
This equipment may be operated in all EU countries.
HT-H5200_HS5200-ENG_0402.indd 45HT-H5200_HS5200-ENG_0402.indd 45 2014-04-02  3:12:202014-04-02  3:12:20
45


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