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Appendix
Symptom Check/Remedy
The menu screen does not
appear even when the menu
function is selected.
Are you using a disc that does not contain menus?
The aspect ratio cannot be
changed.
You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or
4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 ratio only. Refer to the
Blu-ray Disc jacket and then select the appropriate function.
The product is not working.
(Example: The power goes
out or a strange noise is
heard.)
The Product is not working
normally.
Press and hold the remote control's
5
button for 5 seconds in STANDBY mode.
- Using the RESET function will erase all stored settings.
Do not use this unless necessary.
You have forgotten the rating
level password.
With no disc in the product, press and hold the product's
5
button for longer than 5
seconds. INIT appears on the display and all settings will return to the default values.
Then, press the POWER button.
- Using the RESET function will erase all stored settings.
Do not use this unless necessary.
Can't receive radio
broadcasts.
Is the antenna connected properly?
If the antenna's input signal is weak, install an external FM antenna in an area with
good reception.
While listening to TV audio
through the Product, no
sound is heard.
If the OPEN/CLOSE
^
button is pressed while listening to TV audio using the D. IN or
AUX functions, the
Blu-ray/DVD disc
functions are turned on and the TV audio is muted.
"Not Available" appears on
screen.
The features or action cannot be completed at this time because:
1. The Blu-ray/DVD disc's software restricts it.
2. The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)
3. The feature is not available at the moment.
4.
You’ve requested a title or chapter number or search time that is out of range.
If the HDMI output is set to a
resolution your TV cannot
support (for example, 1080p),
you may not see a picture on
your TV.
Press and hold the
5
button on front panel for more than 5 seconds with no disc
inserted. All settings will revert to the factory settings.
No HDMI output.
Check the connection between the TV and the HDMI jack of the product.
Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.
Abnormal HDMI output
screen.
If random noise appears on the screen, it means that TV does not support HDCP (High-
bandwidth Digital Content Protection).
HT-E5500_XU_0223.indd 64HT-E5500_XU_0223.indd 64 2012-02-23 오후 2:25:402012-02-23 오후 2:25:40
64


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