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146
Connecting to a computer
Symptom Explanation/Solution
The computer does not recognise
your camcorder.
Disconnect the USB cable from the computer and camcorder,
restart the computer, then connect it again correctly.
Cannot play a video file properly on
a PC.
A video codec is needed to play the file recorded on your
camcorder. Install the software provided with your camcorder.
pages 132
Make sure you insert the connector in the correct direction, and
connect the USB cable to the USB jack on your camcorder
firmly.
Disconnect the cable from the computer and camcorder, restart
the computer. Connect it again properly.
To play back an HD video file, a computer with better
specification is required.
Check a computer with recommended specification.
page 151
Intelli-studio does not function
properly.
Exit the Intelli-studio application, and restart the Windows
computer.
Intelli-studio is not performed.
Set PC Software to On in the Settings menu or install
Intelli-studio in the computer.
pages 125
~
135
The image or sound on your
camcorder is not played on your
computer properly.
Video playback or sound may stop temporarily depending
on your computer. The video or sound copied to your
computer is not affected.
If your camcorder is connected to a computer that does
not support Hi-speed USB (USB2.0), the image or sound
may not be played correctly. The image and sound
copied to your computer are not affected.
The playback screen is paused or
distorted.
Check the system requirements to play a video.
Exit other all applications running on the current
computer.
If a recorded video is played on your camcorder
connected to a computer, the image may not play
smoothly, depending on the transfer speed. Please copy
the file to your PC, and then play it back.
146


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