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Symptom Explanation/Solution
There is a time difference
between the point where you
press Recording start/stop
button and the point where the
recorded video starts/stops.
On your camcorder, there may be a slight time
delay between the point when you press Recording
start/stop button and the actual point where the
recorded video starts/stops. This is not an error.
The aspect ratio (16:9/4:3) of a
video cannot be changed.
The aspect ratio of a video at 16:9 cannot be
changed to 4:3.
Horizontal stripes appear on the
images.
This occurs when recording images under a
fluorescent lamp, sodium lamp, or mercury lamp.
This is not a malfunction.
Storage Media
Symptom Explanation/Solution
Memory card functions are not
operable.
Insert a memory card into your camcorder properly.
page 37
If you use a memory card formatted on a computer,
format it again directly on your camcorder.
page 100
Image cannot be moved or
deleted.
Release the lock on the write-protect tab of the
memory card (SDHC/SD memory card), if any.
page 39
You cannot move or delete the protected images.
Release the protection of the image on the device.
page 39
You cannot format the memory
card.
Release the lock on the write-protect tab of the
memory card (SDHC/SD memory card), if any.
page 39
The memory card is not supported on your
camcorder or card has some problems.
The data file name is not
indicated correctly.
The file may be corrupted.
The file format is not supported by your camcorder.
Only the file name is displayed if the directory
structure complies with the international standard.
TROUBLESHOOTING
143


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