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Troubleshooting
Adjusting the image during recording
Symptom Explanation/Solution
Focus does not adjust automatically.
Set “Focus” to “Auto”. (Video recording mode only)
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page 53
The recording conditions are not suitable for auto focus. Adjust the focus manually. (Video
recording mode only)
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page 53
The lens is dusty on the surface. Clean the lens and check the focus.
Recording is being made in a dark location. Use a light to brighten the area.
Image’s colour balance is not natural. The white balance is incorrect. Set the proper “White Balance”.
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A subject passing quickly through the frame
appears distorted
This is called the focal plane phenomenon. This is not a malfunction. Because of the way
the image device (CMOS sensor) reads out video signals, a subject passing through a
frame rapidly may appear to bend, depending on the recording conditions.
Playback on your camcorder
Symptom Explanation/Solution
Playback (playback/pause) function does not
work.
Image files recorded using another device may not play back on your camcorder.
Check memory card compatibility.
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Photo images stored on a storage media are
not displayed in the actual size.
Photo images recorded on other devices may not appear in their actual size. This is not
an error.
Playback is interrupted unexpectedly. Check if the AC power adaptor or battery back is properly connected and secure.
Playback on other devices (TV, etc.)
Symptom Explanation/Solution
You cannot view the image on or hear the
sound from the connected device.
Make sure that the connection cable is connected to the proper jack.
The image appears distorted on a TV.
This phenomenon is caused by connecting to a TV with 4:3 aspect ratio.
You cannot view the image on or hear the
sound from a TV connected using the HDMI
cable.
The camcorder cannot output Images from the HDMI jack if the material is copyright
protected.
101


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