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Troubleshooting
Storage Media
Symptom Explanation/Solution
Memory card functions
do not operate.
Insert a memory card into your camcorder properly.
page 34
If you use a memory card formatted on a computer, format it again directly on your camcorder.
page 88
Image cannot be
deleted.
Release the lock on the write-protect tab of the memory card (SDHC/SD memory card), if any.
page 35
You cannot delete a protected image. Release protection of the image using the Protect function.
page 72
You cannot format the
memory card.
Release the lock on the write-protect tab of the memory card (SDHC/SD memory card), if any.
page 35
The memory card is not supported on your camcorder or the card has some problems.
The data file name is not
indicated correctly.
The file may be corrupted.
The file format is not supported by your camcorder.
The file name is displayed correctly only if the directory structure complies with the international standard.
Adjusting the image during recording
Symptom Explanation/Solution
Focus does not adjust
automatically.
Set “Focus” to “Auto.”
page 59
The recording conditions are not suitable for auto focus. Adjust the focus manually.
page 59
The lens is dusty on the surface. Clean the lens and check the focus.
Recording is being made in a dark location. Use a light to brighten the area.
The image appears
too bright, flickers, or
changes colour.
This may occur when you make a recording under a fluorescent sodium, or mercury lamp.
Cancel
SCENE” to avoid or minimise this phenomenon.
page 53
Image’s colour balance
is not natural.
The white balance is incorrect. Set the proper “White Balance.”
page 55
A subject passing
quickly through the
frame appears distorted
This is called the focal plane phenomenon. This is not a malfunction. Because of the way the image device
(CMOS sensor) reads out video signals, a subject passing through a frame rapidly may appear to bend,
depending on the recording conditions.
110


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