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Troubleshooting
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Another Bluetooth device is not located
Ensure that the Bluetooth wireless feature is activated on
your device.
Ensure that the Bluetooth wireless feature is activated on
the device you wish to connect to, if necessary.
Ensure that your device and the other Bluetooth device are
within the maximum Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung
Service Centre.
A connection is not established when you connect
the device to a PC
Ensure that the USB cable you are using is compatible with
your device.
Ensure that you have the proper drivers installed and
updated on your PC.
Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close
programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power
key for 8-10 seconds until the SAMSUNG logo appears. The
device will reboot automatically.
If this does not solve the problem, perform a factory data
reset. In Menu mode, select Settings
General
Reset
Factory reset
Yes
Ye s .
135


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